Suregreen Reviews

Name: Suregreen
Address: 1-3 Freeman Court, Jarman Way, Orchard Road, Royston, Hertfordshire
Rating: 4.61

4.6 Rating 6,888 Reviews

91 %

of reviewers recommend Suregreen

4.6

Based on 6,888 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Suregreen:

Suregreen offers a wide range of Landscaping and Timber products for both trade and DIY applications.
We aim to become the UK specialists in ground reinforcement solutions, wire products, fencing supplies, timber posts, timber sleepers, tree shelters and garden supplies.

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Suregreen 5 star review on 20th November 2024

344

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good products, trees look happy”

Helpful Report

Posted 2 months ago

Hi Leila, Thank you so much for taking the time to leave us a 5-star review! Your kind words truly mean a lot to us. We're glad to know that our efforts have helped your trees look happy and healthy. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 2 months ago

“Excellent quality products with great prices. The staff are helpful and their delivery drivers are courteous and professional.”

Helpful Report

Posted 2 months ago

Dear Daniel, Thank you so much for taking the time to give us a 5-star review! We're thrilled to hear that you find our products excellent in quality and price. Our team takes pride in offering the best service to our customers. We look forward to providing you with more products and top-notch service in the future. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 2 months ago

“Great prices. Exceptional service. Couldn't ask for more!”

Helpful Report

Posted 3 months ago

Dear Paul, Thank you so much for your fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We look forward to serving you again in the future. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 2 months ago

“My order of wire fencing 6x4 were delivered today by a very helpful driver. Which I was grateful too. My fencing was delivered very promptly and I was very happy with suregreen services.”

Helpful Report

Posted 3 months ago

Dear Peter, Thank you so much for the fantastic 5-star review! We are thrilled to hear that your recent order of wire fencing was promptly delivered by our helpful driver. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again soon! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“Purchased an oak sleeper great price good quality sanded and above fireplace blended is perfect..fast delivery too will use again”

Helpful Report

Posted 3 months ago

Dear Steven, Thank you so much for giving Suregreen a 5-star review! It's great to hear that the price was good and the quality exceeded your expectations. We are also glad that we were able to meet your expectations in terms of fast delivery. I hope you have a lovely weekend, Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“Good range of products at competitive prices. Ordering was simple and the items were sent quickly.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you so much for the 5-star review! We truly appreciate your kind words and support. We are thrilled to hear that our range of products and competitive pricing met your expectations. Thank you again for your amazing feedback. It means a lot to us! Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“This is the second order from this company. Quality of goods is great and cost is cheaper than other places for the play bark. First delivery was not great due to a vehicle breakdown and being at the weekend communication wasn’t great but the second time it was spot on, delivery was quick and both times the delivery drivers have been very courteous. Thank you Suregreen.”

Helpful Report

Posted 3 months ago

Hi Catherine, Thank you so much for taking the time to leave us a 4-star review! We truly appreciate your support. We are thrilled to hear that you found the quality of our goods to be great, and that our prices were affordable. We apologise for any inconvenience caused during your first delivery. We understand the frustration that can arise from unforeseen events like a vehicle breakdown. However, we are delighted that your second order went smoothly and the delivery was prompt. We're also glad to hear that our delivery drivers have been courteous on both occasions. I hope you have a lovely rest of your day, and thank you once again for taking the time to leave a review, they truly help us grow as a company. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“The product delivered on time was as expected and suited my purpose.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you so much for taking the time to give us a 4-star review! We truly appreciate your feedback and are glad to hear that our product delivered on time and met your expectations. I hope you have a lovely rest of your day, Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“Fence panels look great and are well built. Really please with the panels and service, delivered to Romford.”

Helpful Report

Posted 3 months ago

Hi David, Thank you so much for your 5-star rating! We are thrilled to hear that you are pleased with our fence panels. We take pride in delivering not only high-quality products but also excellent service. We are delighted to have met your expectations in both aspects. If you ever need any assistance in the future, please do not hesitate to reach out to us. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“I'll look forward, to using the bamboo, in making a bespoke fence.”

Helpful Report

Posted 3 months ago

Hi Martin, Thank you so much for your 4-star review! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We're confident that the bamboo will add a touch of uniqueness and charm to your fence. Should you have any questions or need any assistance, please don't hesitate to reach out. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“Have used a few times now and service is second to none”

Helpful Report

Posted 3 months ago

Hi Jennifer, Thank you so much for a stellar 5-star review! Your kind words and continuous support mean the world to us. We greatly appreciate your loyalty as a customer and we are thrilled to hear that our service has been second to none. Providing exceptional service is always our top priority, and it's wonderful to know that we have consistently met your expectations. Once again, thank you for your glowing review and for being a loyal customer. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“Great fencing good price and driver who delivered was a star”

Helpful Report

Posted 3 months ago

Hi Gareth, Thank you so much for your 5-star review of Suregreen! We are thrilled to hear that you had a great experience with our company. We appreciate your kind words, especially regarding our great fencing, good prices, and our driver. If you need anything else or have any further queries, please don't hesitate to reach out. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“All goods arrived on time and in very good order, timber, fencing and top soil. Driver was very helpful. You can also track your order. We'll done”

Helpful Report

Posted 3 months ago

Hi Andrew, Thank you so much for your 4-star review! We greatly appreciate your support and positive feedback. We're thrilled to hear that all of your goods arrived on time and in excellent condition, including the timber, fencing, and top soil. Thank you for your kind words and for choosing Suregreen. Kind regards, Vick Senior Customer Service Associate Origin Suregreen Limited

Posted 3 months ago

“I collected my purchase (compost) from your Finchingfield depot, which is close to my home. Car parking was excellent. I was cordially received at Reception and a staff member straight away picked up the compost and loaded it into my car, which was helpful as I am in my late eighties and find lifting difficult. Your prices are extremely competitive. I shan't hesitate to use Suregreen again and will recommend the company to others.”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your 5* review. We are so happy to hear that you had a great experience here at our trade counter at Suregreen and our warehouse team are always more than happy to help load the car for you! We look forward to welcoming you again soon! Kind regards Katie Origin Suregreen Limtied

Posted 3 months ago

“Everything fine, delivery driver very helpull.”

Helpful Report

Posted 3 months ago

Good Morning, Thank you so much for your review! Your feedback is really important to us, as it helps us grow and improve. We are thrilled to hear that you had such a positive experience with us and that the driver did a fantastic job on delivery! We look forward to welcoming you again soon. Kind regards, Katie Origin Suregreen Limited

Posted 3 months ago

“The event mat pegs are the strongest I've ever had and do the job brilliantly”

Helpful Report

Posted 3 months ago

Good Morning, Thank you so much for your 5 star review! We truly appreciate your loyalty as a regular customer. Your feedback is incredibly valuable to us, and it means a lot to know that you had such a positive experience. We're dedicated to continuously improving and growing, and your support helps make that possible. Kind regards, Katie Origin Suregreen Limited

Posted 3 months ago

“Lovely bunch of people very helpful. Would use again .”

Helpful Report

Posted 3 months ago

Good Morning, We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 3 months ago

“Excellent from start of order to delivery and quality of item”

Helpful Report

Posted 3 months ago

Good Morning, Love to see this 5* review! Thank you so much for letting us know what a great experience you had with us. I hope you have a great weekend! Kind regards, Katie Origin Suregreen Limited

Posted 3 months ago

“Good quality sleepers and the delivery driver was excellent getting them exactly where we wanted!”

Helpful Report

Posted 3 months ago

Good Morning, We’re absolutely delighted to receive your 5-star review! We're so glad to hear your happy with the sleepers and we’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. Kind regards Katie Origin Suregreen Limited

Posted 3 months ago

“Easy hassle free purchase really fast delivery highly recommended seller”

Helpful Report

Posted 3 months ago

Suregreen is rated 4.6 based on 6,888 reviews