Stringers Music Reviews

Name: Stringers Music
Rating: 4.89

4.9 Rating 549 Reviews

98 %

of reviewers recommend Stringers Music

4.9

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stringers Music:

Stringers of Edinburgh is one of Scotland’s longest established and most respected musical instrument dealers. We supply violins, violas, cellos and bows of all levels and offer the highest standard in repair and restoration. Stringers London opened in 2007 and over the past thirteen years has grown to become one of London's leading violin dealers. In both shops, all of our staff members are proficient string players, many are former or current teachers, and always happy to help and advise. All instruments are set up by our team of expert restorers in our on-site workshops and played and assessed by staff before going on sale.

Visit Website

Phone:

1315575432

Email:

support@stringersmusic.com

Location:

7, York Place, Edinburgh
EH1 3EB

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Stringers Music 5 star review on 29th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The strings arrived speedily and well packaged, thankyou.”

Helpful Report

“Very happy with the service with stringers. Smooth processing and fast delivery”

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“Despite opting for click and collect in error . You were kind enough to send the parcel free of postage which arrived next day for my daughters birthday. My daughter bought her cello and case from your company which she is very pleased with the instrument..she is absolutely delighted with cello.”

Helpful Report

Thanks James. Glad your daughter got her birthday present in time.

“Very helpful staff and very prompt delivery.”

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Thanks, Mary!

“We managed to get a replacement bow the same day from Stringers. Staff were helpful on the phone and processed the order for collection within half an hour. Thank you.”

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Good to hear. Thanks :)

“The staff, especially Virginia were extremely helpful listening to my needs and challenges and recommending my new string set. Excellent advice and expertise. Thank you.”

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She's a star! Glad you found some new strings. Thank you.

“I have bought several items (including instruments) over the last 6 months and the service is impeccable. Everything arrived on time and there were no issues with quality or delivery.”

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Thank you so much

“I was purchasing a Gift Voucher and found them very helpful to deal with. Only a slight issue with a phone message not being returned or it would have been 5 stars. Very nice people.”

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“Orders arrived very promptly by post (even the nexr day). Melos sticky rosin definitely enhances the sound of my cello so I value your recommendation. When I phoned I was given helpful advice about a suitable viola string to replace the previous one.”

Helpful Report

Thank you. Glad you like the rosin. We do too.

“I have been a customer for a number of years now and only have good things to say. Stringers have wonderfully helpful staff in particular, Cecily McMahon the manager at Lisson Grove is beyond amazing. She is always there in an emergency, contactable, willing to help and does her best to make sure that everything is sorted out. The violins are reasonably priced and of a good quality for students.”

Helpful Report

Thank you, Rajni. We will pass your kind comments on to Cecily.

“Excellent range of products. Always arrive promptly if ordered by boat. Personally I prefer to go to my local shop in Marylebone, but hey, this is lockdown. I'm just glad Stringers are still going.”

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“Great prices and good dispatch time. Seemless transaction.”

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Thank you Jonathan

“Rather order from Stringers of Edinburgh than Amazon. Feel more confident that I will be sent the right quality item from professionals who know their products. Ordered cello strings a few times now and always top quality, well packaged and speedy delivery. Don't want fake items/bad quality letting you down right before a performance or exam. Prices are also very good. I am glad to have found them.”

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That's very good to hear, Maria. Thank you.

“I have used Stringers, both online and in person at their London shop, for the past five years. I have found them to be knowledgeable, punctual, organised and courteous and would not hesitate to recommend them.”

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“Bought an Artino mute for my violin, so much better sound reduction, whilst keeping a nice crisp sound unlike my rubber one. Great service from Stringers many thanks.”

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That's great, John. Pleased it's working well.

“Excellent product very happy with speedy delivery .”

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“Excellent quick delivery, and a high quality second hand violin that was exactly as described. It did arrive with one of the strings a bit loose, but that was easily fixed by my daughter.”

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Thank you Laurence. Glad it's met your expectations. Sorry the string de-tuned during transit.

“Good customer service. Prompt shipment and delivery. High standard of instrument setup and plenty of accessories going forward.”

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“Efficient service. Order was processed in good time and no problems when picking it up from the shop”

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Thank you, Sarah :)

“Absolutely brilliant service, quick and efficient on the phone. Delivered next day! Highly recommended.”

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Thank you for the kind review, I'm glad the stool arrived promptly!

Stringers Music is rated 4.9 based on 549 reviews