Stringers Music Reviews

Name: Stringers Music
Rating: 4.89

4.9 Rating 549 Reviews

98 %

of reviewers recommend Stringers Music

4.9

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stringers Music:

Stringers of Edinburgh is one of Scotland’s longest established and most respected musical instrument dealers. We supply violins, violas, cellos and bows of all levels and offer the highest standard in repair and restoration. Stringers London opened in 2007 and over the past thirteen years has grown to become one of London's leading violin dealers. In both shops, all of our staff members are proficient string players, many are former or current teachers, and always happy to help and advise. All instruments are set up by our team of expert restorers in our on-site workshops and played and assessed by staff before going on sale.

Visit Website

Phone:

1315575432

Email:

support@stringersmusic.com

Location:

7, York Place, Edinburgh
EH1 3EB

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Stringers Music 5 star review on 29th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - varnish chips matched and repaired, new tailpiece and peg, and lovely new case too. Thanks for helpful and friendly communication too. Back to playing again! Thanks.”

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“Sorry, I haven’t received my order until today.”

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“Efficient delivery and good quality products.”

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“Excellent service. Sent the wrong string by accident, but responded super promptly and sent the correct one out the next business day. I would heartily recommend them.”

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“My recent purchase was made on line and it was easy to do and delivery was prompt.”

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“The staff are friendly and knowledgeable.”

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“Excellent service.”

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“I hired a quarter cello for my niece who was visiting from Australia. The team at Stringers were very helpful, answered emails quickly and facilitated the 3 week hire including insurance at an affordable cost.”

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“Excellent customer service and advice given. Double bass strings arrived next day.”

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“Very impressed. Fast shipping across the pond, plus great sales. Love it :)”

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“Very straightforward purchase. Bow received swiftly and well packaged.”

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“Ordered violin case. Received very good service, prompt and good communication.”

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“Always excellent customer service.”

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“I was asked to review my product but haven’t actually received my product”

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“the lid and the rosin were already broken when received, but can be used”

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Hello Please contact us referencing your order number and attaching a photo of the damaged rosin we will send out a replacement. Thanks

This rosin was replaced free of charge.

“Excellent range of goods for string instruments, with very fast dispatch times.”

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“Great fast service thank you”

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“Excellent service. Item ordered was dispatched the same day and arrived well packaged the next morning.”

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Thank you for your review! I'm glad you are happy with your mute. Best wishes, Kate

“Such a helpful member of staff - I don't remember her name! - who gave clear information about options available and provided a list of recommended teachers. Made it all very easy.”

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“Always good service and quality of the instrument is great”

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Stringers Music is rated 4.9 based on 549 reviews