Stringers Music Reviews

Name: Stringers Music
Rating: 4.89

4.9 Rating 549 Reviews

98 %

of reviewers recommend Stringers Music

4.9

Based on 549 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stringers Music:

Stringers of Edinburgh is one of Scotland’s longest established and most respected musical instrument dealers. We supply violins, violas, cellos and bows of all levels and offer the highest standard in repair and restoration. Stringers London opened in 2007 and over the past thirteen years has grown to become one of London's leading violin dealers. In both shops, all of our staff members are proficient string players, many are former or current teachers, and always happy to help and advise. All instruments are set up by our team of expert restorers in our on-site workshops and played and assessed by staff before going on sale.

Visit Website

Phone:

1315575432

Email:

support@stringersmusic.com

Location:

7, York Place, Edinburgh
EH1 3EB

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Stringers Music 5 star review on 29th September 2024

Anonymous

Anonymous // 01/01/2019

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“Website was easy to navigate, packaging was well done, and delivery was quick! The violin is beautiful - was a gift for 16 year old. Thank you!”

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“Terrific service - thanks you lot.”

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“very pleased with service and quality also the way item was packed first class”

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“Excellent customer service from the London shop helped me choose a lovely new viola. The ability to try out instruments, shoulder rests and bows was great and helped the make the decision easy. The viola has been very enjoyable to play.”

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“I ordered a case which will take both a violin and a viola. The price was substantially reduced, making it very good value. It was delivered quickly and arrived in perfect condition. It is a substantial and good quality case. The staff at Stringers took the care and trouble to email me directly to say that the order had been received and would be dispatched direct from the suppliers. It was not an automatic email, and that demonstrates something of the exceptional quality of service Stringers offers.”

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Hi Alexander, thank you for taking the time to leave such a lovely review. I'm very pleased you're happy with the case! Best wishes, Kate

“I ordered a case that is not sold in Japan. The case arrived in Tokyo a week later. The box the case came in was packed well and there was no deformation or damage. Thank you very much for your kindness and support to overseas customers.”

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Dear Dr. Y, Thank you for letting us know the case arrived safely and I'm glad you were happy with the service. Please do let us know if you need anything in the future. Best wishes, Kate

“Excellent.”

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“The staff are so friendly and helpful. I live in London and had to phone/email the shop for information, but the staff are really lovely, answered my questions patiently. The violin case, strings and shoulder rest leg all arrived quickly and they are always carefully packaged. Thank you!”

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“When I’ve been in person, and the rosin I’ve bought online the service has always been very fast and good quality.”

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“As I have learnt to expect from Stringers, I had fast and efficient service with my last order. Thank you!”

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“Fast delivery Great service”

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“Very quick delivery and excellent customer service - will be buying from you again!”

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“Excellent website and service.”

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“there is always excellent service from knowledgeable staff.”

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“I ordered a violin case from Stringers. I received free shipping which is great and the case arrived well wrapped and really quickly. It’s exactly what we wanted. Thank you.”

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“Great prompt service”

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“Thank you so much for posting my viola shoulder rest. Happy New Year. H”

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“Prompt, personalized service”

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“I received first class customer service from Stringers. My order was processed quickly and beautifully packaged. Great to deal with, highly recommended.”

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“Happy with the delivery and the product. Thank you Stringers for doing all you promised.”

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Stringers Music is rated 4.9 based on 549 reviews