Stocky & Dee Reviews

Name: Stocky & Dee
Address: 121 Giles Street, , Edinburgh, Edinburgh
Rating: 4.89

4.9 Rating 382 Reviews

98 %

of reviewers recommend Stocky & Dee

Company Reviews

Metrics

4.9

Based on 382 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We absolutely love the collars and leads. They are so beautifully made and are such high quality. Customer service was fantastic too! I ordered the collars in the wrong size but this was kindly and quickly changed for me when I realised and emailed. Thank you we will definitely be back.”

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Posted 3 years ago

“Beautiful product that came in a lovely presentation box and a little treat for Henry too!Highly recommend”

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Posted 3 years ago

“Had a few questions re putting my order together. Both by telephone and messaging the response was prompt. I ordered collar, lead and harness and was so pleased with them that I’ve ordered another set!”

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Posted 3 years ago

“Beautiful product, great service after delay of delivery due to border restrictions. Super happy!”

Stocky & Dee 5 star review on 13th August 2021

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Posted 3 years ago

“Love the quality of everything!! I bought a matching harness, collar and lead and forgot to ask for the velvet colour. They came back to me straight away and sorted this out. Exceptional customer service, 0 plastic waste!! Very ethical business that truly cares about their customers and their fur babies. I have been recommending them to everyone, and I keep getting compliments on my matching set. Some people criticised me in terms of price, but the quality is amazing, the company is ethical and I know that I am not contributing to anything that goes against my morals. I’m actually glad to have found you guys because you could have charged me a lot more and I would still have bought from you. EXCEPTIONAL COMPANY!!!! Can’t wait to get another dog so I can purchase another set!!!”

Stocky & Dee 5 star review on 12th August 2021

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Posted 3 years ago

“Beautiful product. Good quality & stands out from any other collars that available in the shops. Will be ordering more.”

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Posted 3 years ago

“Bought a collar and lead in sample sale. They were slightly off colour due to one being an older batch of thread - obviously why in the sample sale. Was very kindly sent a new matching lead free of charge even though it was no fault of theirs. Very much appreciated. Great customer service and a fabulous product. Huxley so suits the colours. Will definitely buy again. Love that we have geographical connections to the Stocky and the Dee also! x”

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Posted 3 years ago

“Amazing quality. I will be ordering again. My Red Setter look fabulous. I am delighted with my purchase.”

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Posted 3 years ago

“Excellent service would purchase again”

Stocky & Dee 5 star review on 10th August 2021

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Posted 3 years ago

“Fabulous service and product. Lovely personal touch, quick to respond to email queries. The collar, harness and leash is beautifully made and feels so comfortable.”

Stocky & Dee 5 star review on 5th August 2021

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Posted 3 years ago

“Fabulous as ever, stunning products beautifully packaged and delivered right on time. Cant recommend this company enough. The collars and harness are such a good fit and my pup seems to find them really comfortable. In the past with other harness products I have found that they slip, and the fastening work loose so the fit is compromised. The comfy S&D fabrics and velvet lining mean this doesnt happen so I can fit my pup and be confident that it wont move despite all the running around he does. Just love Stocky & Dee x”

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Posted 3 years ago

“Incredible quality, durable, easy to wash and keep clean on a very mucky Lab! Very smart, fashionable, soft and comfortable. Wonderfully presented too! Can't wait to keep using them :)”

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Posted 3 years ago

“Excellent service. I was kept informed every step of the way regarding how the lead was made up to despatch. I can highly recommend this company to you and I will purchase from again in the future.”

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Posted 3 years ago

“Excellent service, lovely good quality collar. I forgot to use my 10% discount when ordering, I emailed & received a refund for this straight away, couldn’t ask for better service than that”

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Posted 3 years ago

“Absolutely love our collar for our little dachshund, Willow. The whole process was great from first placing the customised order to having it quickly delivered. Willow loves it as well as the treat you package in your parcels! Thank you Stocky & Dee.”

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Posted 3 years ago

“Amazing quality”

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Posted 3 years ago

“Lovely well fitting collar. Excellent customer service . Thank you”

Stocky & Dee 5 star review on 8th July 2021

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Posted 3 years ago

“Fabulous quality and customer service that is second to none! Thank you so much!”

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Posted 3 years ago

“Great quality product and brilliant service!”

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Posted 3 years ago

“Wonderful designs, amazing quality and speedy delivery for handmade product!”

Stocky & Dee 5 star review on 7th July 2021

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Posted 3 years ago

Stocky & Dee is rated 4.9 based on 382 reviews