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Stair-lift-comparison Reviews

4.0 Rating 657 Reviews
74 %
of reviewers recommend Stair-lift-comparison
4.0
Based on 657 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Stair-lift-comparison Reviews
Anonymous
Anonymous  // 01/01/2019
Contacted fairly soon after initial enquiry
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Posted 2 years ago
Hello Alex, Thank you for your review!
Posted 2 years ago
Leads Affordable Stairlifts contacted us via your website, their salesman, ( who we later discovered was Freelance & not employed by Leads), was very professional & helpful, answered all our questions & satisfied all our concerns, so, we decided to go ahead, our FIRST MISTAKE!! Asked to pay £1,000.00 deposit up front to a different company's bank account, apparently especially for customer deposits, checked it out prior to paying, same address so went ahead, against my banks advice. SECOND MISTAKE. The company that fitted out Stairlift, (who we are happy with), was employed by Leads Affordable, however, no one bothered to mention this to us, we were only aware it was a different company when asked to make our payment to Stairlifts Direct, Leads had taken/stolen £1,00.00 from us for putting us with a company we had no knowledge of. The owner of this company informed me he is no longer dealing with Leads as he kept arriving at homes where, like in our experience, the customer had no knowledge a different company was supplying & fitting the stairlift. Further, we had arranged to pay the balance via Credit Card however, on presenting our card were informed balance only payable by Bank transfere or Cheque!!
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Posted 2 years ago
Hello Gloria, this isn't our company that you are referring to, we are Stair-lift-comparison not Leads affordable stairlifts.
Posted 1 year ago
Good website and I got contacted by a local company who we went with who were exceptional.
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Posted 2 years ago
I had my Stair=lift installed shortly after giving myself a badly=strained arm from pulling my weight up the last few steps. As soon as I began to use it I realized what a blessing this really was. Now my whole house could be easily accessed once again without any strain or anxiety. The controls are sensible and minimal, and if at first the squeaks were off-putting one soon knew how to keep them under control. For the elderly or infirm a stair-lift is an absolute essential. Thank you, Acorn.
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Posted 2 years ago
Really pleased with all aspects from installation to use. Perfect for our needs
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Posted 2 years ago
was very eager to close the enquiry, would not listen to me.
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Posted 2 years ago
No further comment.
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Posted 2 years ago
Severely disabled. DMA pulled out all of the stops to ensure early installation. It was done quickly and efficiently. The inevitable question why did I not have it installed earlier. At 89+ years of age I feel great and am no longer in fear of stairs. Great job DMA highly recommended. Thank you.
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Posted 2 years ago
5 star service from Steve and his team during which was a very difficult time for our family. Seamless from the survey to the install. Changed our lives for the better Pricing was reasonable and fair too Thank you so much
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Posted 2 years ago
Appointment was made and never kept
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Posted 2 years ago
Very professional from start to finish helping us choose on a fixed budget, fitting was quick and they cleaned up afterwards so pleased with stairllft it's made my husband life much easier getting upstairs...
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Posted 2 years ago
Easy to book an appointment & prompt reply .Made it so easy to get a stairlift ordered & fitted for my sister in law .
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Posted 2 years ago
Service not as expected I would not recommend anyone to buy from you.
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Posted 2 years ago
Enquired Monday. Got a price on Tuesday installed on Wednesday how quick is that excellent service.
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Posted 2 years ago
Initially good , but, took along time for possible contractors to get in touch when it was needed asap
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Posted 2 years ago
Excellent, in use continually. Thank you Mr David Bound
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Posted 2 years ago
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Posted 2 years ago
I had a response from only one supplier,- Handicare, and decided to go with them. They were prompt in response . I subsequently had a lot of issues ( always the same fault), with the stairlift, but each time they visited the same day to rectify it. The fault on the lift has now been remedied and I am very satisfied.
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Posted 2 years ago
A good guide comprehensive guide to help make an informed choice
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Posted 2 years ago
The service we have received from Companion Stairlift company has been very good, we got the stairlift in March 2022 and it broke down 4 or 5 times in the first month, but has now been a godsend as my husband has a lot off difficulties in walking, last weekend the toggle stop working , it still worked with hand held mobile , they came and fixed it in about two or three hours, so was very pleased.
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Posted 2 years ago
Stair-lift-comparison is rated 4.0 based on 657 reviews