SMART GIFT CO. Reviews

Name: SMART GIFT CO.
Address: 117 High Street, Farnborough Village, Orpington, Kent
Rating: 4.69

4.7 Rating 512 Reviews

93 %

of reviewers recommend SMART GIFT CO.

Visit Website

Phone:

07917500221

Email:

deborah@smartgiftsolutions.co.uk

Location:

117 High Street,
Farnborough Village,
Orpington
Kent
BR6 7AZ

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“Perfect gift, I was impressed that the cup was printed so quickly and correctly, delivery on time as well. Thanks.”

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Posted 1 year ago

“The recipient of the man crate was very impressed with his gift especially the personalisation. He sent me a photograph of it.”

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Posted 1 year ago

“Gift was great but it arrived a day before I booked it so the gift recipient was out and had to go back to the post office to pick it up.”

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Posted 1 year ago

“Ordered birthday present to be delivered on 25/5/23. Parcel not delivered tried contacting company, unable to contact by phone. Sent email, response that parcel was damaged when received by parcel force, so they sent another parcel. Due to the bank holiday would be delivered on 31/5/23, it wasn’t. It would have been great if they had informed me of these problems. According to parcel force tracker it was delivered on 1/6/23 however it wasn’t. Emailed Smart Gifts had no reply. Parcel finally delivered 3/6/23. The recipient loves the gift but only 9 days late for her birthday! Customer service has been dreadful.”

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Posted 1 year ago

Just to confirm, we emailed you several times over the past week to keep you updated on the system failure at Parcel Force. Regrettably thousands of parcels were delayed last week and posted incorrectly as a result. We offered you the option to cancel the order and receive a full refund. We had responses from these emails so we're assured you are aware of the options due to the frustrating and disappointing situation.

Posted 1 year ago

“Thank's! We are very very happy! The Gift was adorable!”

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Posted 1 year ago

“Present for my brother-in-law on his 70th birthday. He was pleased with his gift and it arrived on the day I requested. I would recommend it and would certainly use it again.”

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Posted 1 year ago

“Smart gift solutions have never failed me.lovely hampers. And gifts And great service so would highly reccomend”

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Posted 1 year ago

“Recipient was happy with gift. Arrived on time Thank you”

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Posted 1 year ago

“I bought this gift for my son and his wife. They said it was lovely with a nice selection.”

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Posted 1 year ago

“Simple order process, fair price and the gift turned up on time! I've had some bad experiences with another company so was looking for a reliable service....Smart Gifts has impressed me so I will definitely use them again.”

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Posted 1 year ago

“Excellent service! My friend loved her gift and it really cheered her up, thank you. I would definitely use you again and certainly recommend you to friends.”

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Posted 1 year ago

“So pleased we came across Smart Gifts last year. Have used them twice since and will definitely use again - such an amazing range of gifts, so easy to browse and a very straightforward checkout process. People have loved their gifts. Thank you!”

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Posted 1 year ago

“Customer service does not help much. If our invoices are required by law to include our VAT number, I don't understand why they can't make the invoice including that number.”

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Posted 1 year ago

“Easy to order, prompt delivery receiver of gift loved the way it was packaged, and personal touch inside with lovely items. Thank you so much 😀”

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Posted 1 year ago

“Great timing and gift for this special date.”

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Posted 1 year ago

“Was very impressed. Everything went smoothly, even though they made a spelling mistake.”

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Posted 1 year ago

“Very good service. I accidentally put the wrong address when I brought the gifts, but they changed the address and delivered it ontime. The gifts came exactly how I wanted them.”

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Posted 1 year ago

“Did not arrive on the day requested which was my friends 80th birthday. It arrived 3 days later. However my friend was very happy with the gift”

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Posted 1 year ago

Hi Tansie Thank you for your feedback. Just to avoid any future disappointment I wanted to let you know that since you made your order on Thursday evening it was received on Friday morning. We dispatched it on Friday morning for you and your hamper arrived on Tuesday within the time-frame for the service you selected: Free Standard Delivery which is 2-3 working days (excluding weekends).

Posted 1 year ago

“Lovely presentation box and card the gifts were beautiful”

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Posted 1 year ago

SMART GIFT CO. is rated 4.7 based on 512 reviews