Smallhill Furniture Co. Reviews

Name: Smallhill Furniture Co.
Address: B3.1 Maws Craft Centre, Jackfield, Telford, B3.1 Maws Craft Centre, Jackfield, Telford, Telford
Rating: 4.81

4.8 Rating 326 Reviews

96 %

of reviewers recommend Smallhill Furniture Co.

4.8

Based on 326 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01952 796140

Email:

hello@smallhillfurniture.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing , I bought a small pot of Metallic Rose Gold paint and when it arrived I thought No Way is that going to cover a very large ornate picture frame, boy was I wrong, I hardly used half the pot, it covered amazingly, was easy to apply, no streaks, no primer needed, and it looks absolutely fantastic, well impressed 👍”

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Posted 3 years ago

“Great customer service Chat facility so useful Will be buying from again soon”

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Posted 3 years ago

“Brilliant service very efficient”

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Posted 3 years ago

“First class product and first class service to go with it”

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Posted 3 years ago

“The paint is fantastic I am planning to get more from the shop.”

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Posted 3 years ago

“Superb service arrived safe and was quick delivery. Will use again for sure”

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Posted 3 years ago

“Paint arrived quickly and well packaged. Very impressed.”

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Posted 3 years ago

“Excellent service next day delivery arrived by 9 30 next day even though I ordered after the 4pm deadline the previous day”

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Posted 3 years ago

“Quick delivery! Love our paint!”

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Posted 3 years ago

“Very pleased with the paint and service was excellent. Strongly recommend.”

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Posted 3 years ago

“Great product, fast delivery. Highly recommended 5*”

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Posted 3 years ago

“Efficient and friendly service- lovely product”

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Posted 3 years ago

“Excellent customer service and good range of products. Items packed securely and delivery was as stated”

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Posted 3 years ago

“Brilliant service and speedy delivery. Great paint!. Thank you!”

Smallhill Furniture Co. 5 star review on 12th April 2021

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Posted 3 years ago

“I can’t fault either order and delivery I’ve had so far from Smallhill Furniture Co. ordering is simple, delivery is fast and items are very well packed. I’m delighted with the service and will be ordering again from them later today!”

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Posted 3 years ago

“I sent off for a tester the size of which is ridiculous for almost £5.00 then you add the cost of postage in a box the size of which was also ridiculous, so for the tiniest tester of paint was just shy of £10.00. I don’t see how you justify that. Not tested the paint yet the cost and disappointment took the shine off.”

Smallhill Furniture Co. 2 star review on 8th April 2021

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Posted 3 years ago

Good afternoon Carol. Thank you for your review. The cost of the tester pot at £4.95 is the price we must sell at as stipulated by our supplier, in this case, Fusion Mineral Paint. This is to ensure there is fair trade across all stockists. Whilst the 37ml tester pot is essentially a tester size, it does goes a long way. The coverage guide attached shows this size can cover a mirror or a small stool/chair. With regards to the box; the smallest box as standard caters for x1 500ml pots which is also used for tester pots. It is a requirement that we supply paint in packaging that withstands typical transportation. We cannot therefore supply in padded envelopes for example - even in this case, due to the size, the delivery cost by Royal Mail remains the same. We do not profit out of delivery. The £4.95 delivery fee includes same day despatch before 4pm via the fastest delivery method - typically this is next day. I hope this provides some clarification to your review. Regards, James Smallhill Furniture Co.

Posted 3 years ago

“I recently bought some mineral paint from Smallhill Furniture, very prompt service. It was packaged up and sent the same day and then I received it the next day. I have previously bought items from their shop and they are always very helpful and have a great range of items. I'd highly recommend them.”

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Posted 3 years ago

“Brilliant delivery, received the next day!”

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Posted 3 years ago

“Fantastic service with prompt delivery 🚚”

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Posted 3 years ago

“Excellent simple to use and informative website, quick turnaround of order”

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Posted 3 years ago

Smallhill Furniture Co. is rated 4.8 based on 326 reviews