Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

Write Your review

Tell us how Slate House made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic so pleased”

Helpful Report

“Over the moon! Exactly what I was looking for and at a great price. The customer service was fantastic too.”

Helpful Report

“The sign is beautiful faultless quality. Really easy to install. highly recommend.”

Helpful Report

“Hi I love the slate gift I bought for my friend. It’s lovely quality and I would buy from you again. Thank you.”

Helpful Report

“Excellent, quick service, and a beautiful product”

Helpful Report

“Very friendly and helpful on the phone. Delivery was a little late but when I rang they explained what the problem was and was soon sorted . Thankyou I am very pleased with the product.”

Helpful Report

“I recently ordered 3 slate trays with handles for Christmas presents. We are delighted to have found a company selling Welsh slate products at reasonable prices. The trays came in individual cardboard presentation boxes and were very well wrapped in protective layers. Tempted to buy more for ourselves!!”

Helpful Report

“Very pleased with the slate dinner plates. Lovely colour and very well made”

Helpful Report

“Very satistied with the service.”

Helpful Report

“Good quality product. Really pleased with the overall design. Can’t wait to see it in position.”

Helpful Report

“Lovely presents of a very high standard very safely packed”

Helpful Report

“Bought as a gift. Seems to be nice quality”

Helpful Report

“Loved the Welsh throw so much. Bought a second one. Both for gifts and loved by recipient who suggested one for this Christmas! Very fast delivery and great value.”

Helpful Report

“Excellent service throughout whole process. Beautiful and great quality products. Thank you!”

Helpful Report

“Very easy website to use. Representative photos of products. Delivery very quick and efficient. I received my blanket the day after ordering and was just as depicted in the photos. Very happy customer, thank you.”

Helpful Report

“Excellent communication with Customer services, giving me a full explanation regarding delay in receiving product. This was then followed up by a courteous email apologising for the delay and advising me on the delivery date. The product arrived well boxed and packaged, the quality of the product was excellent and beautifully crafted. Thankyou”

Helpful Report

“I wanted a table runner and was delighted that I could personalise it. It is very lovely indeed.”

Helpful Report

“This is the second time that I have purchased a house sign from you. Again, I am completely pleased and satisfied with the excellent workmanship and quality of the sign. Many friends and neighbours have commented on the sign as being really nice. Fantastic work! Thanks!”

Helpful Report

“Have used the Company for the last 3 years to produce trophies to present to the winners of our Seniors Golf competitions. Easy to order, great price and a great momento for the winners. Staff - Nick in particular very helpful. From order to delivery all very smooth. Will use again.”

Helpful Report

“Excellent experience from ordering to delivery - can’t be faulted”

Helpful Report

Slate House is rated 4.9 based on 1,029 reviews