Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service, the website was easy to use to upload our personalised logo, even after the order was placed, an amendment was required and dealt with quickly. We love the Welsh slate too :)”

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“A beautiful product. Customer service was brilliant, and the item arrived quickly. Very happy all round.”

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“Just wonderful service. Last minute panic to get a board made as a local supplier had let us down. In 48 hours the board was delivered!! Easy to communicate with, friendly, professional and the memorial board is amazing - very well made from quality wood!”

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“Absolutely spot on! Great quality product, exactly as described, and exactly as I specified - what's not to like? Oh, and good value too in my opinion.”

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“Great product”

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“Signs were lovely clear to read and good quantity. We haven’t fitted them yet but hopefully there will be no problems.”

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“Everyone I spoke to as extremely helpful, as we did not have the internet, having just moved into a new house. They assisted me in making my order, were pleasant and efficient. WHen the sign arrived we were really impressed with the quality of the slate and the etching of the numbers. I would thoroughly recommend this company.”

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“Thank you dear friends My wife’s dad passed and you have produced a beautiful memorial stone for him. You have eased the pain I really can’t thank you enough.”

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“Delighted with the house sign, this company gave me excellent service, helped me with the design and delivered on time. The product is excellent. Thank you.”

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“Very impressed with our house number sign”

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“The service has been first class, with good communication and sending over two requested proofs for comparison. The slate sign arrived today and it is stunning, we couldn't be more pleased.”

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“This is the second lot of trays I have had and like the first lot the trays are superb”

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“Thank you to Ffion for her help in reassuring me and ensuring the slate serving tray arrived promptly. Jasmin”

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“Overall, I am very happy with my purchase and would highly recommend, the only thing, it would have been nice to have received an email to say to was going to arrive slightly late. Thank you for your service, much appreciated”

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“Very quick response to a query I had regarding lettering on a memorial plaque. Very pleased with the Plaque which arrived on time.Extremely well packaged - can’t fault the service or product😃”

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“Excellent service and beautiful candle”

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“Fantastic service from start to finish. My placemats, coasters and serving boards all arrived earlier than expected and in perfect condition being expertly packaged. Each slate piece has its own character which I love, thankyou so much.”

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“Love your soy Passionfruit candles with slate tops.. I first found them at Tregwynt Mill in Pembrokeshire and have been buying them ever since.”

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“I purchased a slate cheese board (500x300mm) personalised for my friends birthday, this was straightforward. Delivery was prompt, well packaged and undamaged. I consider my item good value for money overall it exceeded my expectations and should the opportunity arise I would use your services again. Roy.”

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“Very helpful, quick same day dispatch for a last minute gift. Beautiful quality products would highly recommend.”

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Slate House is rated 4.9 based on 1,029 reviews