Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,032 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,032 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Love my clock👍”

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Thank you Andrea!

“Great sign, made beautifully made, website easy to use!”

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Thank you Gemma!

“Easy to use website. The slate sign arrived, securely wrapped, a couple of days earlier than promised, which was good. Overall, excellent service - and cheaper than others we looked at.”

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Thank you Beverley!

“My candle arrived really quickly. It was packaged extremely well. Bought as a gift and recipient loved it. I already have one myself I bought at Christmas. Love it 😊”

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Thanks so much Linda!

“Fab service”

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Thanks Alison!

“Excellent service and communication. My item was received well packed and exceeded my expectation both in design and quality, will certainly recommend and use again”

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Thank you so much, Paul!

“I have purchased two throws at different times, one for myself the other as a gift. They are absolutely gorgeous and all that has seen them love them also. I hope they will purchase as well. Highly recommended.”

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Thank you Jackie, we're so pleased that our throws were a big hit!

“Thank you Kevin and the team, stunning workmanship and clarity in the slate designs, keep up the good work guys.”

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Thanks Andrew - these were a joy to do! We hope they're well received by the recipients.

“Excellent. From online design / order process to delivery on quality product.”

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Much appreciated Andrew!

“Excellent products. Easy to order. Loved the red wool scarf I bought for a relative for their birthday as it’s perfect for all Welsh sporting events.”

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Thank you, Sian! Those are one of our most popular scarves, and it's easy to see why in Wales!

“First time I have used this site, and definitely will again. Excellent delivery times.”

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Thank you, Helen! We're glad to hear that, and look forward to seeing you again soon!

“I ordered a house number - First class quality - fixes with 2 pins into the slate and your wall . Also ordered a 30x 30cm plaque for my late wife. Although it was a typing slip on my part , date of death was 2030 instead of 2020 ! I can’t doubt the quality again . I would suggest when Vally Mill send confirmation of order , they would show details on YOUR order instead of a generic picture from their web pages. They did say they had a total automatic process from the customers order. Their response was quick and gave me 50% discount on reorder!”

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Thank you Clinton! We are implementing a fix on our confirmation emails so that it displays your design, this should all be live in the next few days :)

“We love our new house sign, great quality and great value”

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Thanks Sian :)

“Good quality, price and service. Would recommend without hesitation”

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Thanks Jarle, hope to see you again soon!

Slate House is rated 4.9 based on 1,032 reviews