Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful sign arrived on time and quality exactly as advertised.”

Helpful Report

“I contact this company after their Christmas cut off time as I required a slate memorial to take to Ireland just after Christmas. I cannot express how helpful they were especially Ffion who went above and beyond to help us. The plaque is absolutely stunning and I am so very pleased. Please use this company they are extremely helpful, Once again thank you Ffion x”

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“Very good quality products and helpful staff resolving issues caused during the delivery. Recommend it”

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“Prompt service. Friendly advice should you need to ring them.”

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“I purchased a small slate sign which arrived promptly and was very impressive.”

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“Very easy ordering process. The sign was delivered earlier than expected Quality was fantastic Certainly recommend.”

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“Excellent quality candles with lovely scents.”

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“Lovely product, good quality, as described and expected. Dispatched quickly.”

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“Excellent response to my order . My order was dispatched on time dispit it been over the Xmas period . Delivery driver pleasant .All good .”

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“This is the second one I’ve purchased and I have to say I am a little surprised at the quality. The front looks brilliant but the hardboard to enable the picture frame to stand is positioned too high. The photo frame topples over so I have had a place a small plinth to rear of frame to allow it to stand”

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“Beautiful slate placemats and coasters Well made and packaged with lots of protection Thoroughly recommended”

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“Absolutely loved our Memorial plaque for our mother's grave & the customer service we received was spot on.”

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“Really pleased all-round. Thank you.”

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“Valley Mill are highly recommended. The service was prompt and the sign was well packaged and secure when received. When opened, the sign was proof of high quality and affordable workmanship. You will not be disappointed”

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“The slate photoframe I bought couldn’t hold its own weight with the stand provided, very flimsy.”

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“Good website great options on customisation”

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“So easy to order - no stress at all Answered my emails so quickly and got my order to be ahead of time Friendly and Easy”

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“Second experience as good as the first. Efficient, courteous and helpfull. Would recommend to anyone.”

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“Easy to order and very pleased with the quality and appearance of the product.”

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“Excelant. Quality. Will definitely use them again”

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Slate House is rated 4.9 based on 1,029 reviews