Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to design via the web site, good quality, delivered on time, and a good price”

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“Ordered online, very easy to use! Order was quick and efficient and end product is amazing, I love it!! Well worth the money!!!!”

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“Really great experience working with this company. The product I bought was fantastic too.”

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“Great product really pleased with how it looks on our property.”

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“Following purchasing 6 personally engraved table mats and coasters in premium welsh slate I can honestly say I was delighted with the finished product. The service level was excellent and I was supported in designing the right engraving with pictures provided to check I was 100% happy. The finished product arrived on time, very well packaged - no issues at all. Really easy to deal with this business and I would highly recommend to others. Thanks all”

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“Granite house name was just as I ordered. I would like to thank the staff for all there help in making and having the sign delivered”

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“I got the photo frame as a present for my partners 40th. She absolutely loves it”

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“Great service, along with a great product.thanks for being so helpful”

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“Very good quality. Very fast delivery.”

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“We did look at a few suppliers, but this one provided more options in terms of layout, font and graphics which suited us far better. I found the option of designing my own sign with a wide variety of options by far the best of those I looked at. The plaque arrived on time and exactly as I had wanted it. I am very pleased with the result.”

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“I am very pleased with th slate click. It is a wedding present for friends in China.”

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“First rate customer service arranging very quick delivery to accommodate our needs. Would highly recommend.”

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“The slate product we brought from you is just beautiful, we use them to protect a wood coffee table. We will be back shortly for some more. Very pleased.”

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“Superb 👌 Even if we forget the fantastic product. And we forget the rapid service. And if we also forget the unbelievable speedy communication I recieved when I emailed them at short notice. Even if I don't mention all that, they still get 5 stars for making sure the stuff I wanted writing on my slate was correct..... because I had indeed got it wrong !!!! Everything from start to finish was amazing. If they have the product you're after they definitely have the service you need. I've used them twice and I'll definitely use them again. Faultless”

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“Excellent service excellent engraved memorial”

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“Amazing customer service and so happy with my purchase. Thank you”

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“They responded quickly when I enquired about a customised wooden plaque that couldn't be designed using their online tool. Sent text by email and they showed me proofs twice to make sure I was happy with the final design. Great service and fast turnaround- highly recommended.”

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“Delivered with care Beautifull slate overall very satisfied with your product”

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“Very nice. We are delighted with our house sign.”

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“Slight delay due to not receiving the proof but resolved quickly after calling... the actual memorial is lovely good quality. Very easy to use online personalisation tool and fair price.”

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Slate House is rated 4.9 based on 1,029 reviews