Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t thank these guys enough. Product is perfect. Plaque to be added to a grave.I looked at similar in brochures from the funeral director, huge price difference, I can’t imagine the product being any better. They even delivered early when I requested and explained my situation. Excellent product and service. I don’t normally ‘review’ stuff I order online but these guys were fantastic. 🙏”

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“Customer Service was brilliant and the marble vase was excellent quality, it arrived exactly on time, thank you.”

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“Manufactured and delivered in an excellent time. I am really pleased with the product.”

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“I'm very pleased with my order for a Granite House Sign, the quality of the item is very good. The design and ordering process was easy to use, and delivery and packaging were very good. Thank you to everyone who dealt with my order. I would be happy to use your company again if required”

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“I am very happy with my slate. With my piece of chalk, it will be my mate.”

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“Excellent pre and post customer service.”

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“Fabulous candles. Lovely fragrances and the wooden wick crackles like a fire. Long lasting too. The slate lids make great coasters.”

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“We are delighted with the engraved stone. Your courtesy and kindness were exemplary when we made an error that needed correction.”

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“Very pleased with memorial tablet.A lovely natural stone and clear writing.Helpful customer service and much easier and cheaper than going through funeral directors or grave stone companies.”

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“Beautiful memorial with excellent engraving. Such a great price too!”

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“The house name plate I ordered as a present exceeded my expectations. It arrived promptly and was well packaged . It was beautifully crafted and expensive looking. I did have problems with the online ordering service but that was easily resolved over the phone. The lady I spoke to was so helpful and friendly I would thoroughly recommend this company and it's products.”

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“VERY GOOD [PRODUCT”

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“Excellent service. Item arrived in date given. Made telephone call for a couple of queries and they were very helpful. Would definitely use again and recommend to friends and family.”

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“Very good product and beautifully crafted”

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“Great service, beautiful products, all made from natural ingredients.”

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“Good sign well made. Prompt service.”

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“Ordered a large slate sign for our holiday cottage. The process was simple and the resulting sign is excellent. The image is perfect and the lettering complementary to the whole sign. Overall the sign exceeded our expectations and has made a great addition to the front of our cottage.”

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“I ordered a memorial plaque for my deceased father. The online design tool is easy to use and I was quickly able to design the memorial to my satisfaction. Having placed the order, I was slightly disappointed that I heard nothing when the estimated delivery date came and went. However an email from me received an immediate response and the plaque I ordered arrived the next day. Overall I am very pleased with the purchasing experience.”

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“Lovely product, Given as a gift, friends were over the moon.👍”

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“Lovley stuff we bought two slate place mats well made and beautiful. Also bought lavender and citronella soap for a present. Delivered on time and well packaged.”

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Slate House is rated 4.9 based on 1,029 reviews