Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“The slate clock we ordered is a present and has not been opened yet, although I know the recipients will love it. Prompt, efficient service. Thank you.”

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“Plaque is perfect and great value for money.”

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“Perfect and easy simple as that”

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“Brilliant phone cases done quickly and perfectly customed to your requirements.”

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“I've bought gifts on line and from the shop and had good prompt service from the company”

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“Superb service. Delivered as promised.”

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“Great quality item, delivered earlier than predicted, and an ideal present!”

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“I bought a slate cheeseboard - absolutely perfect, I love it and can’t wait to use it Christmas Eve.”

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“Amazing slate house name. Really great quality and value for money.”

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“Very fast and brilliant service as always !!”

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“I was given a gift of your Welsh cake candle and it was the most gorgeous smelling candle I've ever had! Have bought this for my friend's birthday and the next one I buy will definitely be for me 🙂”

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“Arrived before expected date. Great finish. Great quality. Would strongly recommend”

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“Great quality. Not itchy, lovely and warm, beautiful colours. Highly recommended”

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“Beautiful product delivered quickly”

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“Really lovely items puchased will purchase again. ordered easily .fast delivery ,packaged very well delivered on time.”

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“Absolutely brilliant, I will definitely order again. Thank you and merry Christmas”

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“Excellent product. Delivery was very prompt. Very pleased.”

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“My order was delayed twice and they said I would get a gift but nothing arrived .Everything was packed very well”

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Hi Linda, I am very sorry to hear that the free gift didn't arrive with the order - it has been complete pandemonium here so we can only apologise! In the hope of making amends, I have issued you a part refund against your original order. Have a lovely Christmas! Valley Mill

“Prompt service. There was a problem with incorrect number delivered but rectified immediately. Would use and buy again.”

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“I sent an email to you on the 15th December as soon as these coasters were delivered, along with images of the coasters as I am disappointed with them. As yet, I have not received any reply or acknowledgement from you to this email.”

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Hi Wendy, Apologies, but where was this sent to? I have scoured the inbox and we have no record of any message from you. Can you send this again please to: sales@valleymill.co.uk Thanks Valley Mill

Slate House is rated 4.9 based on 1,029 reviews