Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my plaque I had made for my mums grave. Good quality for the price, came well package when delivered.”

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“Great Plaque”

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“Top marks for this company. I'm so pleased I chose them. Superior quality sign that you can design yourself online or the office will do it for you if you want them to with colours included etc. I did my own design but it was checked and a slight alteration made so that it was completely central etc. Packed beautifully as well.”

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Hi Jackie! So sorry for the delay here - I have chased this up with DPD and they have advised that the parcel was held, and will be due for delivery tomorrow. Once received, would you be happy to revise this review? If you need any more help at all, please feel free to get in touch with us at sales@valleymill.co.uk or on 01792 448041. Thank you VM

“Wonderful product. Excellent service”

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“Efficient”

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“Absolute spot on with what you stated it was on web site - lovely finish and delivered ahead of promise date”

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“Excellent product, staff helpful and friendly and ordering process is very easy.”

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“Fast and efficient service with excellent quality goods.”

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“The tealight holder I orderedwas wrapped in white paper prior to packing,the holder was painted but the paint had not fully dried and the paper was stuck to the face an awful mess to clean off,also the beard oil supplied has no scent whatsoever,what a wast of time and money- please let me have your return instructions,and who pays the return postage? Dave”

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Hi Dave, I'm very sorry to hear that you have had a bad experience - would you mind getting in touch via sales@valleymill.co.uk or on 01792 448041 so that we can find a solution for you? Thank you VM

“Amazing, quick delivery and fantastic product! Thank you so much!”

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“Very professional company, easy to deal with. I needed a piece of slate made to measure and it was made perfectly for an amazing price. The slate is beautiful and looks amazing. I can’t recommend this company enough even the delivery was very fast. I will definitely be ordering from Vally Mill in the future.”

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“A clear and easy to use website, my goods arrived a week earlier than the estimation given securely packed”

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“Great service , excellent product . Well packed and good communication. Flower vase in slate for Mums grave is superb . Thank you so much 😊”

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“The placemats we ordered are lovely and exactly as we expected them - thank you!”

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“Couldn't be more helpful. Had to sort my order over the phone. While on the phone they were sending images through. So pleased from ordering to the finished product”

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“Excellent and very polite and friendly service both on ordering and when I needed to make an amendment.”

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“Quick efficient service”

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“The quality of the product is exceptional; we are very pleased.”

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“Highly rated - the team were efficient with our query and made recommendations of the best approach. The end result was delivered as advised and looks stunning. Would use again and again - thank you!”

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“Very happy with the lovely quality that exceeded my expectations. Thank you!”

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Slate House is rated 4.9 based on 1,029 reviews