Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and the little jug in perfect condition”

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“Excellent product, but mounting screws could have been half an inch longer”

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“Great service, very prompt. Helpful team, responding immediately to queries I had and then resolving the issue. Very happy with the slate heart and its extremely efficient service, will definitely use Vally Mill again!”

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“Very fast and efficient service..”

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“Efficient and delivered as promised”

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“very good product , delivery as stated when ordered”

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“Really excellent product. Carefully packaged. They only thing we found was that we needed a wider diameter drill bit to get the wall plugs into the wall( not the 5mm that was suggested)”

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“Great company Lovely products. Have used before and would use again.”

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“Helpful customer service and a superb product. We are absolutely thrilled with our new number 6. Thank you”

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“Excellent product”

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“Ordered a memorial plaque. Was exactly how I wanted and service was helpful with a query. Delivery was great and packaged well.”

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“Always fantastic service”

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“Good website. Easy ordering. Prompt delivery. Safely packed. No complaints”

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“Fabulous quality , lovely keep sake present and first class service thank you x”

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“Very useful website which allows one to design wooden plaque and come back to it at later date. User friendly and simple to create. Very pleased when goods arrived safely and well packaged”

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“Great artesian products. Great communication and fast delivery. Always having a browse and Great offers.”

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“I ordered from S Wales for a recipient in Leicester. Her address was filled in but no space for email or tel no which they would need for delivery. So I was receiving the dates and times and passing them on. Otherwise lovely selection of products prices good and I would go there again. Thankyou.”

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Hi Diana, Many thanks for your review! Like any other website, we take the email and phone number of the customer placing the order - when ordering for somebody else, what is generally done is that you put their email/phone number in the form, or just their phone number if you would rather they didn't receive the order confirmation. Alternatively, you could get in touch with us and we could change these for you, and personally send you a copy of your invoice for your records! Nick Valley Mill

“Ordered a personalised clock for a wedding present... a package came soon after with a different item but personalised for us. Phoned and a lovely lady apologised and a clock was sent out the next day and received the day after. Fantastic customer service”

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“Service excellent. Good descriptions of products and delivery on time. Thank you”

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“It was very easy to design the inscription on your website. The end product is well worth the cost of the plaque.”

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Slate House is rated 4.9 based on 1,029 reviews