Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm very pleased with the sign to put on my new house. All I've got to do now is to get my son or my brother to secure it to the wall! They are both busy people. But it will be done and it will cause many complimentary comments and if they want something similar then I'll pass on your details to them. Many thanks/Diolch yn fawr!”

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“Quality product, fast delivery . Thank you.”

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“Appears to be a good product at a fair price. However the product was delivered a week late with no communication from Valley Mill hence the deduction of one star”

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“Was looking for a very special reason being a memorial vase for my baby brother who died many years ago and found the perfect vase ! It was easy to order and was kept in the loop through the ordering process, the vase arrived and was perfect just as I had ordered!! So thank you x”

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“Delighted with my Slate House engraved picture - a 25th Wedding Anniversary present. I'm sure that my son and daughter-in-law are going to love it. Slate House are a great company to deal with - the Sales Team were so helpful and I couldn’t believe how quickly I received I received my picture - less than a week from the date of the order and sooner than promised. Thank you!”

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“Excellent service - responded to emails and was friendly and helpful. Beautifully finished grave memorial - value for money.”

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“Very helpful staff, very quick service, extremely happy with the product. I would recommend this company.”

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“My only disappointment is that the two items which were personalised gifts in my order were functionaly wrapped for transportation and delivery. Neither had it's own presentation box which now means I've got to source and pay for something suitable.”

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“I made a few mistakes with my personalised candle and the customer service at valley mill was amazing and sorted everything with no problems. The candle arrived super quick aswell.”

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“A good quality product with an excellent easy to use design online facility.”

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“Great items. Good quality printing, well packaged and delivered quickly. Thank you”

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“Brilliant, I made a mistake when ordering and emailed the company, customer services were on it like a shot and rectified my oder and it was sent the next day, fantastic”

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“I just wanted to say thankyou so much for such a beautiful memorial that arrived today for Ted. The packaging was superb and the item you have produced reduced us to tears, we have obviously discovered a caring and professional company and will not hesitate to do business with you again. It's just sad that the curcumstances were'nt better but perhaps that was meant to be. Kind regards and best wishes Andy & Jane Canning”

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“REally impressed with the quality and workmanship of a bespoke slate sign created for a friend. He was totally blown away by it. Ffion was very responsive making the transation very easy and pleasurable. Great customer service. Thanks again”

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“Wonderful service. Very helpful. Plaque inscription looked great. Would highly recommend.”

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“Excellent product, and excellent customer service throughout. Ffion helped enormously in ensuring my father's memorial stone was a match for my mother's, and they now stand side-by-side in the chapel graveyard.”

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“The customer care both prior to my ordering and after has been exceptional, they are quick to answer my emails with any queries I have. I woul full recommend them”

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“Love my new sign - we now have the smartest front on the street! Would upload photo but don’t know how”

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“Amazing quality!! I can’t thank you enough”

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“Outstanding price, service and speed of delivery. One very minor query which was dealt with instantly. Highly recommend.”

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Slate House is rated 4.9 based on 1,029 reviews