Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,030 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The scarf I bought is so comfortable and warm, perfect for the colder months. The colour is so beautiful and vibrant as well! It turned up very quickly. Will definitely purchase from here in the future!”

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Thank you Emily!

“Really pleased with the house sign. Excellent quality and quick delivery.”

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Thank you Gwyn!

“First rate service getting the Jones and Bones item. I honestly cannot say whether it is working fully yet as I have only used it a couple of times until 2 days ago and now twice a day. Believe me I want it to work as I have tried everything but I don't use painkillers”

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Thanks Colin, I'm sure it will!

“We ordered a slate house name. Very pleased with the on-line configurator and ordering process also with the product itself when delivered.”

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Thanks Martin!

“Helpful quick service. Slate photo frame bought as gift I was very pleased with product as was the recipient.”

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Great to hear, thanks Rosemary!

“Overall, very happy with our house number sign. It was easy to design and order on the website. It took a couple of weeks to arrive, which was no big deal but a bit slower than I'd hoped. We're really happy with the sign itself - beautifully made and lovely stone. Fitting was straightforward following clear instructions though it requires care.”

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Thanks James!

“Fast delivery, great quality goods which were safely packaged. What's not to like! :-)”

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Thank you, Chris!

“A very nice frame, delivered in super quick time (24hrs) by a very nice chap called Nick. Thanks Nick, your efforts were much appreciated. Diolch yn fawr!”

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Thank you for your review, Joseph!

“This plaque for my sisters husbands grave was beautiful. They helped sort out the format of the wording,craftsmanship was superb. I would highly recommend them the service was excellent”

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Thank you for your review, Carol - it's lovely to hear that you were both pleased with the memorial plaque.

“A lovely item and good service.”

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Thank you, Christine.

“We ordered by telephone as we needed our house number quickly. The young lady who answered the phone checked with the workshop that they could complete our order on time before we placed the order.”

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Thank you for your review, Lynne.

“The item I ordered arrived very quickly, as did a response to a query I had about the product.”

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Thanks, Sian!

“Immediate response to my enquiry with guidance and suggestions to help me with my decision. I have no negative comments to say about this company and certainly no complaints about my purchase. Thank you for your service at a difficult for me.”

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Thank you for your review, Sian.

“Absolutely delighted with my Melin Tregwynt throw. Comms could have been better as to the (totally understandable) 3 month delay. That aside, I will definitelybuy again!”

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“The website was easy to navigate and offered a wide selection of good quality products. Customer service was quick and efficient when I emailed with a query relating to my order of mats and coasters. The mats and coasters duly arrived -excellent quality- and now have pride of place throughout our new home!”

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Thank you, Lisa - I'm glad you're happy with your products!

“Very high quality table mats and coasters. Delighted. Look very smart on our table.”

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Thank you, Marianne!

“I would like to say that the memorial plaque that I brought for my daughters grave was 100% perfect it's exactly what I wanted the detailing is amazing. It was very important for us that the plaque was perfect for our beautiful daughter and you made it perfect couldn't have asked for better”

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Thank you for your review, Bibi - I'm glad we were able to help you create a beautiful memorial plaque to honour your daughter.

“del excellent packaged really nice would use this suppler again excellent”

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Thank you, Jan!

“Order received with-in 3days of placing order Just what I wanted really pleased”

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Thank you Victoria!

“Very pleased with my order exactly as i requested”

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Thank you Jayne!

Slate House is rated 4.9 based on 1,030 reviews