Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Exactly as ordered. Fast delivery, on time.”

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“The team at Valley Mill were amazing and able to help put together a custom order at short notice. Beautiful work and friendly, positive interactions. We are so grateful!”

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“An excellent website, very clear, and equally excellent customer service – I had a question that was quickly and easily answered.”

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“Really great service from Valley Mill. I spoke to Ffion who was really helpful in aiding me to design my gift and then arranging for it to be packaged. The end product is lovely. I think my friend is going to be really pleased. Thank you.”

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“Very pleased with the memorial plaque. Beautiful quality and excellent communication from Ffion,thank you😊”

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“First time shopping with this company excellent experience quality products and service”

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“We received our memorial recently and were pleased with the quality of the item and how closely it matched the design we created online. Even though our initial design was overly complicated, we were contacted and given guidance on how to amend. We submitted a new design and were very quickly given a delivery date. The item arrived on time and matched our design exactly. We are very happy with the service and product provided.”

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“Overjoyed with the quality of the plaque really couldn't be happier.”

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“We had great assistance in selecting our House signs with Ffion. This lady was extremely helpful and provided excellent advice, she is a great asset to your company.. The quality and presentation of the signs was 1st class. Will Highly recommend.”

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“Very impressed with the service and the fact you put up with my lack of clarity in booking a plaque. Any chance of putting The Slate House sign next to the door in the warehouse as not sure if that was the entrance when picking up. I will certainly recommend you to others.”

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“Excellent just love everything about it”

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“But still am awaiting delivery. Parcelforce emailed me on Tuesday to say delivery had been made now Friday and am still waiting I think it has been delivered to the wrong address.”

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“Excellent friendly professional service needed memorial plaque delivered within a week also was advised on spacing and lettering it arrived on time and is absolutely perfect I would highly recommend Slate House”

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“Excellent service - high quality slate sign delivered on time with clear instructions and accessories!”

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“A very quick turnaround of the memorial I bought, even after I had to make changes. Very good value and everyone so helpful and friendly on the phone. 1st class service.”

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“I ordered the planter and it is beautiful. Arrived even before expected. Great service over the phone to confirm engraving. Thank you.”

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“First class product and service”

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“A beautiful hand crafted product with excellent service throughout the process. A lovely comany to deal with. Many thanks”

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“Very helpful team Organised the layout of a grave plaque to match an existing grave stone Prompt service”

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“This is the second time we have brought a plaque from Valley Mill. Very pleased, excellent quality.”

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Slate House is rated 4.9 based on 1,029 reviews