Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,031 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,031 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“I ordered Welsh slate coasters as a wedding gift to someone who now lives in London but came home to Wales to get married. They were well made and exactly what I wanted. They were in a nice presentation box. Delivery service was excellent, they arrived the next day. I would happily order more products especially as gifts as well as for myself. Great service”

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Thank you for your review, Pamela!

“An easy interface to work through design choices online, simple to navigate and upload an image making a lovely, personalised product. Efficient delivery with reasonable charges. Thank you”

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Thank you for your review, Victoria - I'm glad to hear that you were happy with your purchase!

“Arrived promptly and safely. Well packaged. Excellent service”

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Thank you for your review, Lesley.

“Easy to use website to find and have engraving, brought two memorial slabs which are heavy and great quality, engraving is perfect, very happy with the product and service.”

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Thank you for your review Alison.

“Excellent classy looking product and so much more reasonably priced than some of the national chains, delivered a lot sooner than the date I was advised when ordering as well.”

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Thank you Christopher!

“Fabulous Welsh slate sign. We have bought a villa in Greece so we had the lettering in Greek font with white colouring and tree. Solid piece of slate quite heavy with invisible fixings. Looks amazing.”

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Thank you for your review Andrea!

“Easy to order. Delivery as expected.”

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Thank you Sarah!

“This company answered all my queries with alacrity. They fully explained how to create the memorial plaque when I got muddled. More importantly the service they gave was both personal and professional. This did not seem like an on-line site as I was treated as if they knew me. I received a totally unique plaque which the whole family was thoroughly impressed with”

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Thank you for taking the time to leave this review Janice - I'm glad we could assist you with this.

“excellent product (personalised slate photo frame) very easy to personalise online and came exactly as shown”

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Thanks Alison! I'm glad you found the process easy, and are happy with the product!

“80th birthday gift for husband originally from n Wales & welsh speaking. Delivered swiftly& well packed.thanks”

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Thank you Mary.

“Viewed the memorial plaque on line, thought it looked ideal so we ordered. It arrived earlier than quoted and securely packaged. We were absolutely delighted with the slate, inscription & the design. Thank you”

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Thank you for your review Carol.

“I have been buying slate items for many years for ourselves and as presents everyone loves their products they are easy to deal with and arrive expertly packed. Never been disappointed in over 3 years of purchases. Joy from North Wales xx”

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Thank you for your review and continued support, Joy - we really appreciate it!

“The house sign was delivered earlier than originally advised which was good. The quality of the sign has exceeded all expectations and we are absolutely delighted with it!”

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Thank you Graham - I'm glad to hear that you are happy with the house sign!

“Fast delivery. Very pleased with wooden blanket. Lovely colours, consistent with pictures and great quality. Thank you.”

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Thank you for your review Karen!

“Excellent service, from design on the website to delivery only took 4 days. Very pleased with the quality of the finished product. Diolch”

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Diolch Glyn!

“My initial order was a fault with the courier. An exchange for an alternative item has been received and is perfect. Thank you. The coffee delights are amazing”

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Thank you for your review Anne!

“My son was very pleased with his birthday gift Thank you.”

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Thank you Janet!

“I ordered my plaque on-line, which was very easy. I needed to change the delivery date and spoke to a member of staff over the phone, who was very helpful. The delivery arrived on time and very well packed. I am very pleased with the plaque and the slate looks great. I would say that it is very good value, and would recommend to all.”

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Thank you Hayley, I'm glad we could assist you.

“See above. First Class”

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Thanks Graeme!

“The tray looked really good. Lovely display of the text. Good sturdy handles. Nice weight on the slate.”

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Thank you for your review Seema.

Slate House is rated 4.9 based on 1,031 reviews