Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“Beautiful craft blankets.Very cosy and warm. Delivery time excellent .”

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“Prompt and efficient service. Very happy with the product I have purchasede.”

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“Very nice and friendly”

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“Amazing customer service, gorgeous heavy stone feels really lux and a beautiful finish. Really happy thank you. Again customer service Ffion is amazing thank you so much. Would highly recommend.”

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“Extremely happy with my order. I spoke to a lovely helpful lady about delivery. I ordered the Caws Slate cheese boards and the Slate tea light holders. They are beautiful and I’m sure the gift recipients will love them.”

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“Top class service,really pleased with my sister's memorial, would highly recommend, thank you so much, best wishes Brian.”

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“Lovely products, arrived quickly. Overall great service.”

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“Lovely product and really fast delivery - thanks so much :)”

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“Great range of Slate products, quality and weight excellent. Ease of ordering and speed of delivery was first class......have already bookmarked for future bys.”

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“THE WEBSITE WOULD NOT RECOGNISE THE ADDRESSTO WHICH THE GIFT WAS SENT AND I COULD NOT TYPE IT IN.”

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Hi Jill. Thank you for your review. We're sorry to hear that you had a problem inputting an address for delivery - we use an up-to-date address lookup system, although for some newer addresses these can take a while to fully register. You also have the option to enter the address manually, and don't necessarily have to choose one from the list. Hope that helps for next time! Valley Mill

“Even though the item I originally ordered was no longer available, you were very helpful in finding me an alternative.”

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“Great product (slate placemats), prompt delivery and really well packaged and protected.”

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“Easy to navigate website. Products as described, ordered two wool blankets/throws. Extremely satisfied with the product and its delivery. Small quibble limited choice of colours and designs.”

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“Amazing service! Very helpful quick delivery and beautifully presented”

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“Absolutely lovely slate plaque I made for my dad for Xmas, exactly as I designed it and super super fast delivery within a day or two, highly recommended:-)”

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“Excellent service and genuine products. Would purchase again from this company”

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“Nice website and easy to select and order items. Arrived ok and were very well packed. Many thanks”

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“A bit pricey but a good quality product which I have regularly used for a few years. Great variety of fragrances”

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“Thank you for smooth transaction and fast delivery.”

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“Purchased 2 beautiful round welsh slate coasters with personalised messages on them. The ordering experience was nice and easy. Coasters arrived promptly, really well bubble wrapped and look lovely. Lovely company and great service.”

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Slate House is rated 4.9 based on 1,029 reviews