Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“my query was answered quickly and promptly. subsequent order and delivery was as promised.”

Helpful Report

“An excellent product. Not the fastest service to make my order but it was ready when they said it would be. I appreciate the care that has gone into making my product and I am happier to use a local service, using real Welsh slate, rather than a company which buys-in services and materials from outside the country. I would recommend this company to other people.”

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“Fantastic quality in service and products”

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“Absolutely perfect. I love my new house plate. I’ve wanted one for such a long time. I was a bit nervous doing the online juggling with the number and dragon, and I did ask if if didn’t look right then please adjust it for me, but I must have done it right cos the end result is fab. Just hope husband can put it on brick wall without damaging it!”

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“Very good service, and excellent items for sale.”

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“As always prompt delivery great product.”

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“High quality produce, and very helpful and friendly service. Highly recommended.”

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“After looking at so boards I came across this well thought impressed well made Welsh slate came amazingly packed I would very highly recommend this company and the products”

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“Absolutely beautiful product, packed so nicely and carefully. Will look stunning on our house.”

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“Very pleased with my purchase. Great quality. Very impressed with the service I received and being kept updated with the progress of my order. Thank you. Would definitely recommend.”

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“Excellent service”

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“An excellent product and good service”

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“The craftsmanship is fantastic, we are so very pleased with this memorial. The customer service was excellent and they were so professional and friendly. We would recommend it.”

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“Excellent service brilliant communication with our order, making sure it was correct. Very happy with our purchase, would highly recommend them.”

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“Delivered on time , great quality would use again 👍”

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“Very impressed with this company. Found them by accident whilst trawling the internet for a particular gift. Found the perfect item, very reasonable price but I had to have it the next day. Telephoned & spoke to a very helpful lady who confirmed that my item would be delivered by dpd the next day, which it was. I was given a 1hr time slot for delivery & informed when it had been delivered, all the way from Swansea to Norwich in Norfolk. Cannot fault this company, from the beautiful items on sale to their customer service & the prompt delivery, I will definitely be using them again.”

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“Absolutely amazing! Very pleased with the service and product. Will recommend in the future.”

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“Lovely products, arrived on time. Will definitely be buying more.”

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“Exceptional customer service given these unprecedented times. Needed to delay delivery, sorted by telephone within 10 minutes.”

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“I bought these for a house warming present for my nephew . He’s really pleased with them a nice solid weight to them and Welsh too !! Package arrived in plenty of time and by DPD so looked after well”

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Slate House is rated 4.9 based on 1,029 reviews