Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a Memorial Plaque in July, due for delivery end of August and it arrived mid September. We are really pleased with the product. Super quality and has met all our expectations. Brilliant packaging thank you. The order was late in arriving, due to delayed slate delivery. We were slightly disappointed we had to chase the order to find out where it was and were not kept fully up to date with order progress.”

Helpful Report

“I have been utterly astounded by the exceptional service of this company. My requests were met in every way. The wooden plaques are beautiful and sturdy so will last a generation or more. They bought tears to our eyes as fine craft work and perfectly smooth finishing. The two plaques were delivered earlier than stated which is amazing. I can't recommend this company more. Thank you.”

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“Absolutely fantastic service, polite, pleasant and very helpful, will recommend and use again. Thank you Ffion for all your help.”

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“I ordered a grave memorial placque. The process of ordering and design was relatively easy. They reviewed my words and queried an item which was changed swiftly and then sent to their team for production. Delivery dates were swift and item came before the due date. Packaging was ample (box, beads, bubble wrap, cardboard tubes) so arrived in good order. The placque was correctly formatted and looks splendid though yet to install. Many thanks for help at a stressful time to all your team.”

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“The item ordered lived completely up to expectations, if not better! Delivery date was exactly as promised on ordering. We will certainly use the company again for future similar needs.”

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“Fantastic end result after on line order”

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“Very easy to order,and brilliant delivery.”

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“Prompt delivery and blankets as advertised. Excellent service”

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“First class service and product”

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“Excellent service over the telephone when ordering. Delivered two weeks ahead of expected delivery date. Most of all, a beautifully crafted vase.”

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“I contacted to arrange a trophy/award as a token of thanks to an individual for his many years of support to our organisation. Ffion was wonderful in getting the custom artwork sorted, sent me pictures of the final item (which was superbly well made), and in general was just excellent from start to finish.”

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“Really simple user interface, very reasonable pricing and postage- very well packaged and the turnaround was amazing- customised chopping board ordered Monday night arrived Friday morning, simply brilliant- thank you 😊”

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“My items came very well packaged to protect from breakages”

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“Chalkboard is really well made and the delivery was very quick. Excellent service.”

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“Beutiful products,wonderfully presented.”

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“So far so good, my initial impression is excellent.”

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“Easy to find my way around the website. Purchase made and arrived very promptly. The scarf looks really good but haven’t removed it from packaging as it’s a birthday gift for a friend.”

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“Nice quality slate very well packaged for delivery”

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“Very pleased with the service I received from this company will shop again. Mr Pennell”

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“My 2nd blanket and great quality. Arrived within 2 days of ordering thank you 😊”

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Slate House is rated 4.9 based on 1,029 reviews