Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.87

4.9 Rating 1,029 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,029 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well made product and amazing quality materials. Had follow up emails to double check if we were happy with everything before the product was made, very happy with it and the service!”

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“Lots of choice and very good quality and service.”

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“Really impressed with the quality of our plaque, very neat and looks great. thank you”

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“I absolutely love the stone that has been made in memory of my baby brother. The quality is great. Very professional company & I would 100% recommend to anyone.”

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“I'm really pleased with the quality of my slate sign. Customer Service was excellent when there was a small delay on the shipping date and I was kept informed. Recommended.”

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“Fantastic product fantastic service cannot praise them enough cannot believe the price compared to other suppliers the quality and price cannot be beat I would give them ⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

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“Nice product, delivery service not so great. I was in they said I wasn't. Why didn't they call me?”

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“My purchasing experience was good. I was kept informed of progress & my memorial plaque arrived on time & in good condition.”

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“We’ve been so pleased with the personalised Welsh Slate heart. Excellent design and quality, lovely, smart eco-friendly packaging and presentation and collaboration over font size and spacing was very much appreciated and totally spot on. Super service- thankyou.”

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“Such friendly staff on the telephone. Brilliant quality candles. Local warehouse. Local pick up. Fab service. Have used before and wil definitely do so again. Thanks everyone. 👍”

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“Such an easy website to order from, with a comprehensive range of products. Top rate customer service too from Ffion, very friendly, responsive and professional. Already planning our next Slate purchase for a bespoke piece.”

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“Excellent service from ordering through to delivery. The Memorial plaque for my Brother is perfectly crafted and a fitting tribute to his memory. Thank you”

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“Arrived very quickly, well packed and great clock”

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“Superb staff, superb products, produced quickly. The website was easy to use, the staff love the awards that were given out this morning! Gareth Lloyd, Sales Manager, Sinclair Volkswagen Swansea. ⭐⭐⭐⭐⭐”

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“Ffion was very helpful with deciding the dimensions of my House Sign. I am so pleased with the result - it's absolutely stunning, and a great tribute to my late Father, in whose honour the sign was created. Thank you to all who brought about this end result.”

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“Purchased a slate memorial for my grandfather's grave and was pleased with the result and value for money. Was quoted a lot more from local companies. The item was packed extremely well, for the weight of the item the postage was particularly reasonable. Thrilled with the result. Would wholeheartedly recommend. Thank you”

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“Excellent service from the team at Port Tennant. I placed my order and picked it up within the hour! Many thanks!”

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“Great product, shame delivery could not be made within timeframes advertised on their website. Note when I contacted they did try everything to get it to my the date I was leaving the country, will now have to wait 12-18 months to pick up delivery and take back to nz.”

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“The order was dealt with professionally and we were very pleased with it Thank you”

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“First class experience from ordering to delivery”

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Slate House is rated 4.9 based on 1,029 reviews