“Think interface between you and insructor is poor or they are busy teaching trying to contact you and update their diary, which caused issues to start. Had I know I could contact you/email and explain what I was after and/or agreed with ski instructor, it would have been easier and saved all lot of time. In end, all was sorted and was pleased the end sorting/contact so you came good, thanks Minty for that”
Thank you for your feedback! We're thrilled to hear that the instructor was amazing and helped you achieve your goals! Looking forward to supporting you in your future lessons!
“There was an issue with payment when I tried to check out on the website using my phone, but the company were super responsive and emailed a solution.
The instructor, Andrea B, has helped my two children and I turn with more confidence. With snowboarding, the turns are quite difficult to learn, but Andrea explained well and we are now turning successfully. Both directions! So now just to practise. Andrea was also very good with my 12 year old and 9 year old, he made sure to keep them safe and let them learn at their own pace. This gave them time to relax and enjoy the lesson and I strongly believe that enables children to learn faster.
Thank you Andrea!”
Thank you for your feedback! We’re sorry to hear about the payment issue on your phone, but we’re glad our team was quick to respond and provide a solution. We look forward to assisting you again!
“My child was a total beginner at the start, falling over the moment he put his skis on. After 6 days he was nearly at parallel turns, but most importantly, he was a happy, confident skiier, zooming away and even taking on red runs with me in the afternoons outside of ski-school. The school's beginning area in Val Thorens was great, though lack of local public signage super confused us trying to find it on day 1 - easily remedied by ringing the number and getting directions from who the school was with: Prosneige. (Val Thorens has a lack of public signage issue in general). The teachers were great, full of fun and respectful, which has meant my shy, sensitive kid has shown a new side of himself and has really blossomed and gained so much confidence and joy on skis. Thank you!! Also, great little cafe as part of the Prosneige area at Val Thorens, so that extra morning coffee or lunch caffeine fix was very handy.”
“Very easy booking and prompt response from the ski school. The only thing I would change is to make the booking not possible for times that are unavailable.”
“Excellent lesson with Mark, thank you. He took time to understand our needs and ways of learning, and shared with us some very practical suggestions which had an immediate impact.”
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