“Minty was excellent giving us good options to meet all our family needs who have different ski abilities - she was patient and so helpful and it’s great to be assured ahead of our trip”
“Minty has been quite helpful. She answered all my questions and helped us determine what experience we would enjoy most. When we asked to make a change in our reservation Minty was responsive and was able to come up with a great solution during a busy vacation week. I highly recommend Minty and SkiBro.”
“Booked one set of lessons with no issues at all. However, the second set of lessons have been a nightmare. Every time ive tried, the booking is accepted, payment is taken, and then a few days later its cancelled ! I think i'm still about £665 out of pocket (for a £200 lesson cost), although i guess (i hope) the refund will arrive soon !”
Hi James, I'm so sorry that you've experienced a declined booking on your Ski Lessons, we always want our customers to have a smooth booking process and have since reached out to the school to update their availability for this week. Schools & instructors are in control of their pricing & availability which can change rapidly during peak parts of the season such as now - so I apologise that your booking request was affected. I see that my colleague Tory is helping you find an alternative so I'll leave you in her capable hands! All the best, Emily.
“I was looking to book a snowboarding lesson for the first day of my holiday and used SkiBro to get this booked with the local ski school. It was really easy and hassle free and I’ve a voucher to confirm my booking to take with me for my lesson. Great communication from Emily in the office too x”
“I really like using SkiBro for my ski lesson in Megève. The customer service team advised me very well on which instructor would be good for me after my knee surgery.
Very good and efficient service, I’ll use it again!”
“pour une reservation éloigner je recommande. Par contre mauvaise experience pour une reservation de moins de 48h. Je reserve un cours la veille pour le lendemain midi. l'argent est encaisser mais le jour J toujours pas de reponse. Je decide de prendre le cours sur place pour le lendemain et de payer sur place. le jour de mon cours on me fait une proposition pour le cours de la veille plus le jour de mon cours, je refuse, on me dit on va vous rembourser mais retourner chez le prestataire faite vous rembourser et on refais la manoeuvre sur notre site .... Un casse tete chinois ou le prestataire et skibro se renvoie la balle alors que javais déja réglé le soucis et en plus on me dit de ne pas m'enerver que c'est pas de leurs fautes ... cest sure cest pas avec votre argent qu'on joue surtout quil n'y avait ni prelevement ni remboursement encore actif sur ma banque. donc j'aurai eu potentiellement 400 euro qui se balade de gauche a droite. Et en plus la messagerie sur le site est incomprehensible.”
“Brilliant service from start to finish. Quick, reliable and exactly what we were looking for. Please pass our thanks to Gunther K as we cannot seem to review him personally. He was a fantastic instructor, kind, patient and lovely! Thank you for all you taught us, we will definitely use him next time and would recommend him to all! Jack and Faye!”
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