SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.79

4.8 Rating 614 Reviews

95 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 614 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service very helpful staff and swift delivery. Will definitely be using again.”

Helpful Report

Posted 7 months ago

Hi Nick. Thank you so much for your positive feedback! We're glad to hear you are happy with our service and the quick delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business. Best Regards, SD Hardware

Posted 7 months ago

“Great service and easy to use website”

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Posted 7 months ago

Hi Ashley. Thank you for your fantastic feedback. We are happy to hear that you found our website easy to navigate and that you found exactly what you needed. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 7 months ago

“Good website with accurate measurements and pictures Orders arrived without any difficulties”

Helpful Report

Posted 8 months ago

Hi, Many thanks for your feedback. It is great to hear that you are pleased with the information on our website. We always aim to provide the best product information possible we can. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 8 months ago

“Good service although shopper got very confused with address. Excellent vents.”

Helpful Report

Posted 8 months ago

“Easy to order, part received quickly, postage seemed al little high until I received the package which was expertly wrapped to ensure no chance of it being bent. Excellent service.”

Helpful Report

Posted 8 months ago

We greatly appreciate your feedback! We are happy to hear the ordering process was easy and straightforward. Our team work hard to ensure parcels are correctly wrapped to avoid issues so we thank you for your recognition of this. if you need anything else feel free to get in touch. Best Regards, SD Hardware

Posted 8 months ago

“Product at a very competative price. Fast service and delivery. All good thanks”

Helpful Report

Posted 8 months ago

Hi Andy. We're delighted to hear that you're satisfied with your purchasing experience and that your are satisfied with our fast shipping! Thank you for the feedback. Remember, if you ever need anything else, we're here to help. Best Regards SD Hardware

Posted 8 months ago

“Brilliant customer support, great product, swift delivery.”

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Posted 8 months ago

We're absolutely delighted to hear your feedback! It's fantastic to know that our customer support, product quality, and delivery speed met your expectations. We strive to provide top-notch service and products, so it's wonderful to hear that we hit the mark. If you ever need assistance in the future, please feel free to reach out. We're here to help in any way we can! Best Regards, SD Hardware

Posted 8 months ago

“Very good company. Very quick service by return. Nice quality handles not seen elsewhere and reasonable prices.”

Helpful Report

Posted 8 months ago

Hi Mark, Thank you so much for your kind review! We're thrilled to hear that you were pleased with the good service you received. Thanks for also complimenting our range of products. We have been selective when it comes to the quality vs price of our products so it is fantastic to hear you are please with the range available. We truly appreciate your support and look forward to serving you again in the future! If you have any further feedback or questions, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 8 months ago

“excellent service and very fast shipping.”

Helpful Report

Posted 8 months ago

Hi Grant. Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service and that your order arrived quickly. Providing excellent service and timely delivery is always our top priority, and we're delighted that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. We're here to help! Best Regards, SD Hardware

Posted 8 months ago

“Great service from getting guidance over the phone to quick delivery.”

Helpful Report

Posted 8 months ago

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service, from receiving guidance over the phone to the quick delivery of your order. Providing excellent customer service is always our top priority, and it's fantastic to know that we were able to meet your expectations. If you ever need assistance in the future, please don't hesitate to reach out to us again. We appreciate your business and look forward to serving you again soon! Best Regards, SD Hardware

Posted 8 months ago

“great customer service, thanks”

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Posted 8 months ago

Hi Alistair. Thank you for your positive feedback! 😊 We're delighted that you had a great experience with our customer service. If you ever need assistance again, feel free to reach out. We appreciate your support! 🌟 Best Regards, SD Hardware

Posted 8 months ago

“great product, good price, fast delievy many thanks”

Helpful Report

Posted 8 months ago

Thank you for your kind feedback! We're thrilled to hear that you're pleased with our products and service. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business! Best Regards, SD Hardware

Posted 8 months ago

“Best quality and price out there.”

Helpful Report

Posted 8 months ago

Hi Stan, Thanks for your fantastic review. We are glad to hear you are impressed with the product quality and the competitive pricing we offer. We work hard to supply good quality hardware and at the right price point so your feedback is very valuable to us. If you need anything else from us please feel free to get in touch. Best Regards, SD Hardware

Posted 8 months ago

“A great company to deal with and the staff are very helpful and polite. Definitely recommend”

Helpful Report

Posted 8 months ago

Hi Stevie, Thank you so much for the 5 star rating! We definitely appreciate your feedback. It's great to know that you had a positive experience with our team. We work hard to provide the best information we can and we are always happy to help. If there is anything else you need from us feel free to get in touch. Best Regards, SD Hardware

Posted 8 months ago

“Excellent customer service - intially received an empty package through the post, and once I gave feedback I was contacted by a customer service rep who arranged to deliver my order through a more secure delivery.”

Helpful Report

Posted 8 months ago

“Very good price for goods purchased Very good and efficient staff when I made contact with them. And an accurate delivery date”

Helpful Report

Posted 8 months ago

“Ordered some replacement trickle vent covers.. which came very quickly but the screw covers had been missed off.. spoke to SD and received a big apology and they got the covers to me immediately… Very good service indeed.”

Helpful Report

Posted 8 months ago

Thank you Mark for taking the time to share your feedback with us. We sincerely apologise for the oversight regarding the screw covers with your recent order of replacement trickle vent covers. It is always our goal to ensure that every aspect of our service meets or exceeds expectations, and we regret any inconvenience this may have caused. We greatly appreciate your understanding and are delighted to hear that our team was able to promptly rectify the situation once it was brought to our attention. Customer satisfaction is of utmost importance to us, and we are pleased that you found our response to be satisfactory. Should you require any further assistance or have additional feedback to share, please do not hesitate to reach out to us directly. We look forward to serving you again in the future. 😊 Best Regards, SD Hardware

Posted 8 months ago

“Ordered three polished chrome casement window arms and locks. The items themselves were very good apart from the screws. These were very poor quality and two snapped in the window frame despite pre drilling. I now have jagged pieces of broken screw sticking out of the frames which i cannot remove. Delivery was quick, product very good but screws dreadful.”

Helpful Report

Posted 8 months ago

Hi Steve, Many thanks for your feedback. We are glad to hear that you are happy with the stays and swift delivery. As this is a solid brass item the stays are supplied with brass slotted screws. Naturally, brass is a soft metal and is delicate so great care is needed when fitting. We always appreciate feedback so we are glad you have let us know about this. Please feel free to get in touch with our team if you have any more questions. We appreciate your custom and look forward to serving you again in future. Many Thanks, SD Hardware

Posted 8 months ago

“Ordered some replacement window lock covers. Was meant to arrive via Royal Mail but never arrived , phoned company and replacements sent via courier and arrived next day. Very impressed.”

Helpful Report

Posted 8 months ago

Hi Ishtiaq, Glad to hear we could sort you order out for you. We do our best to ensure swift delivery but understand issues outside our control can arise from time to time. Thanks for you positive feedback and for getting in touch in the first instance. Our team are always happy to help. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 8 months ago

“Just what I needed ,when I needed it”

Helpful Report

Posted 8 months ago

Hi Chris, We are glad to hear you found exactly what you needed from us. If you require anything else or need any assistance please feel free to get in touch. We are happy to help. :) Best Regards, SD Hardware

Posted 8 months ago

SD Hardware Ltd is rated 4.8 based on 614 reviews