SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.79

4.8 Rating 616 Reviews

95 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and customer service.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, Larry! We're happy to hear that you had a great experience with our customer service team. Glad to hear that you are pleased with the product too. We sincerely appreciate your loyalty and we look forward to serving you again soon! Best Regards, SD Hardware

Posted 1 year ago

“I bought a couple of locking brass sash window fasteners. It is difficult to get too excited about them but they are fine. Delivered promptly end economically priced.”

Helpful Report

Posted 1 year ago

Hi Eric. Thank you for sharing your feedback on the brass sash window fasteners you purchased. We happy to hear they met your expectations. If you ever have any more product requirements or questions, feel free to reach out. We're here to help! Best Regards, SD Hardware

Posted 1 year ago

“All OK thank you”

Helpful Report

Posted 1 year ago

Thank you for your 5 star rating - we really appreciate it! It's great to hear that you happy with our service. If you require anything else from us please let us know. Best Regards, SD Hardware

Posted 1 year ago

“Prompt delivery and service”

Helpful Report

Posted 1 year ago

Thanks for you review Raj! 😄 If you ever need assistance in the future, don't hesitate to reach out. We're here to provide you with great service anytime. Have a wonderful day! 🌟 Best Regards, SD Hardware

Posted 1 year ago

“Great service fast delivery excellent company”

Helpful Report

Posted 1 year ago

Hi John! 😊 Thanks for your sharing your review of and high praise of SDH. We are also glad you are pleased with the speedy delivery 🚚💨. If you require anything else from us, please don't hesitate to get in touch. Our team is more than happy to assist. 🤝 Best Regards, SD Hardware

Posted 1 year ago

“good quick service for an item I could not find anywhere else”

Helpful Report

Posted 1 year ago

Thank you so much for your review! Great to hear that you've had an efficient ordering experience. Glad to also hear you were able to find the item you were looking for. We really appreciate your feedback. If you require anything else from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“very efficient. all delivered on time.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback. We appreciate your kind words about our service and you were pleased with the speedy delivery. If you require anything else from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Good product and excellent delivery would use you again”

Helpful Report

Posted 1 year ago

Thank you so much, Charles, for your feedback! We are delighted to hear that you are satisfied with the product and the delivery service. We are glad to hear you will use us again. We are always happy to help. Best Regards, SD Hardware

Posted 1 year ago

“Thank you for supplying the product. It looks good and the delivery was excellent. Due to the weather I have not yet been able to use it to replace the identical original, but clearly it will do the job. Thank you.”

Helpful Report

Posted 1 year ago

Thank you Liz for your glowing 5 star rating. We really appreciate your recognition for both the product quality and speedy delivery. We are pleased that you anticipate that the product will meet your needs perfectly. We pride ourselves on our excellent customer service and we are so glad that it has met your expectations. Thank you again for being such a valued customer! Best Regards, SD Hardware

Posted 1 year ago

“First class service and excellent quality product.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, David! We are delighted to hear that the service was top notch and you are happy with the product. We appreciate your kind words and look forward to assisting you with any future requirements. Best Regards, SD Hardware

Posted 1 year ago

“Sorry but I'm a bit disappointed with the service I have received. It's probably my fault to start with for not checking delivery times but as I usually use Coastal, Quest or ironmongery direct and usually receive parcels the day after ordering. I placed an order with SDH on a Monday and received the parcel on Friday at 5.20pm ! The package was missing four items, this was not because the package was damaged but they were never put in the parcel. I phoned and complained and a new parcel was sent out. On opening it I found that two of the items were the wrong colour from the original order! Im happy with the things I've ordered just not how long it takes to receive them.”

Helpful Report

Posted 1 year ago

Hi Dave, Thanks for your feedback. All feedback is valuable to us so we appreciate taking the time to leave a review. We sincerely apologise for the disappointment and delays you experienced with your order. As you can see from our reviews this is not the standard for us so we take any problems like this seriously. We have raised these issues with the relevant people to make sure this is an isolated incident. Customer satisfaction is our top priority, and we are glad to hear that you are pleased with the items you ordered. However, we fully acknowledge that the overall experience has been marred by the issues mentioned. If you have any further concerns or questions, please do not hesitate to reach out to our customer service team. They are always happy to help. Thank you again for bringing this to our attention, and we appreciate your business. Best Regards, SD Hardware

Posted 1 year ago

“Really helpful people who are as keen to help those placing small orders as those who are buying in bulk. Especially, kind was the time taken to send to my British Forces Post Office address which takes a little extra effort. Product was first rate, sent promptly and everything was done with care and attention. Can’t fault the service!”

Helpful Report

Posted 1 year ago

Hi Mike, Thank you so much for taking the time to share your positive feedback. We truly appreciate your kind words and are thrilled to hear that you had such a great experience. It's wonderful to hear that you were satisfied with the product you received. No order is too big or too small for us so we are glad you ordered from us. Quality and prompt delivery are top priorities for us, and we are pleased to know that we met your expectations in this regard. Your kind words and positive feedback motivate us to continue providing the best service possible. If you ever have any more orders or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help. Best Regards, SD Hardware

Posted 1 year ago

“Great service thanks!”

Helpful Report

Posted 1 year ago

Thank you George for your fantastic 5 star rating - we really appreciate it! It's great to hear that you had such a positive experience with us and that you enjoyed our great service. If you require anything else from us please let us know. Best Regards, SD Hardware

Posted 1 year ago

“Brilliant customer service, items were despatched the same day as my order and arrived next day. Good quality items.”

Helpful Report

Posted 1 year ago

You're very welcome, Debbie! 😊 We're delighted to hear that you had a great experience with our service and that the delivery of your order was super quick 🚚💨. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help. Thank you again for choosing us, and have a wonderful day! 🌟 Best Regards, SD Hardware

Posted 1 year ago

“Ordered 4 window handles and they arrived well packaged the next day. Excellent service and I was able to replace my existing handles with no fuss.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating Alison! We are pleased to hear that you received your window handles swiftly and you were able to fit them with ease. If you require anything else from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Quick response and as described...”

Helpful Report

Posted 1 year ago

Hi Brian, Thanks for your feedback. We are happy to hear we could assist with your order quickly. If there is anything else you require from us please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“The product was good.”

Helpful Report

Posted 1 year ago

Hi Bipinchandra. Thanks for your feedback. We are happy to hear you are pleased with the product you ordered from us. If you require anything else from us, please feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Excellent and prompt service. Helpful staff when asking about product specifications. Clear and efficient returns policy. Very pleased with window handles and stays purchased. Good quality and look smart.”

Helpful Report

Posted 1 year ago

Hi Amanda. We're thrilled to hear about your excellent experience with our service! 😃 It's fantastic to know that our team was able to assist you with product specifications. We're glad to hear that you're happy with the window handles and stays you purchased. Quality is important to us, and we're glad our products met your expectations. If you ever need further assistance or have more feedback to share, please feel free to reach out. 🪟👍🏼😊 Best Regards, SD Hardware

Posted 1 year ago

“great service thanks”

Helpful Report

Posted 1 year ago

You're very welcome Mike! 😄 If you ever need assistance in the future, don't hesitate to reach out. We're here to provide you with great service anytime. Have a wonderful day! 🌟 Best Regards, SD Hardware

Posted 1 year ago

“Called customer services for advice, and they were very helpful. Ordered online and the items were delivered on a 24hr tracked delivery.”

Helpful Report

Posted 1 year ago

We're delighted our team could help with your order. They are always happy to assist. Thanks also for your feedback regarding the quick delivery. We are pleased that our courier got your order delivered in good time 🚚💨. Your feedback is important to us, and we look forward to serving you again soon! 😊 Best Regards, SD Hardware

Posted 1 year ago

SD Hardware Ltd is rated 4.8 based on 616 reviews