SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.79

4.8 Rating 617 Reviews

95 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SDH Customer Service was 10 out of 10 for product knowledge, helpfulness, patience setting up a trade account online, and even dispatching goods straight away that we needed urgently. Nothing was too much trouble. Prices are competitive too, and the goods arrived in very good packaging. Thank you so much to the team. We will definitely use them again.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to provide such positive feedback about our customer service! We're thrilled to hear that your experience with our team was exceptional and that the trade account was set up with ease. We are also happy that to hear the delivery was quick and you received the order in good time. We are delighted to hear that you will use our services again in the future. Should you need any assistance or have any further inquiries, please don't hesitate to reach out to us. We look forward to serving you again! Best regards, SD Hardware

Posted 1 year ago

“Beautiful handle, very modern, fits perfectly on our garden door.”

Helpful Report

Posted 1 year ago

Hi Zoriana. Thanks for your great review of our pull Handles. We appreciate your feedback and are grateful for your support. Feel free to leave a product review too with images if you like. We would love to see them in place. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We look forward to serving you again in the future! Best Regards, SD Hardware

Posted 1 year ago

“Called for advise and made my purchase shortly after. My decision was made due to the friendliness and knowledge I received from Megan. Within a few moments on the phone, it felt like I had dealt with them for years, assuring me that I was buying the correct parts that I need. Thank you again for an amazing service.”

Helpful Report

Posted 1 year ago

Hi Warrick. Thank you for taking the time to leave a fantastic 5 star review! We're delighted to hear about your positive experience. Our team work hard to provide the best information they can so we are happy we could assist you with your query. We will pass on your kind words to Megan. If you have any further questions or require any additional information, please don't hesitate to reach out. We're here to help, and we look forward to serving you again in the future. Best Regards, SD Hardware

Posted 1 year ago

“Very good”

Helpful Report

Posted 1 year ago

Hi Marina, Thanks for your 5 star review. We are glad you are satisfied with your order. If you need anything else from us feel free to get in touch. :) Best Regards, SD Hardware

Posted 1 year ago

“The window locks look good and are solid brass as described”

Helpful Report

Posted 1 year ago

Hi. Thanks for your great feedback. We are pleased to hear you are happy with the product and the window locks suit your requirements. If there is anything else you require from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“From the online chat to delivery the customer service was very good. I had the trickle vents within 2 days of ordering.”

Helpful Report

Posted 1 year ago

Hi Caz. Thank you for your feedback! We're thrilled to hear that you had a positive experience with our customer service team and that you found the online chat feature useful. We are always happy to help. It's great to know that your order for the trickle vents was processed swiftly too. If there is anything else you require from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Good website Prompt order confirmation and delivery”

Helpful Report

Posted 1 year ago

Thank you for your recent order and for complimenting our website! If you have any questions, our team are always happy to help. We appreciate your time providing feedback. Best regards, SD Hardware

Posted 1 year ago

“first time using this company; good range of products, competitively priced. Ordering was straightforward and my goods arrived in good condition, promptly.”

Helpful Report

Posted 1 year ago

Hi Peter, Thank you for sharing your amazing feedback. We are glad to hear you have had a positive first-time experience! We're are happy that you found our range of products competitively priced and that your goods arrived promptly and in good condition. We appreciate your feedback and look forward to serving you again soon. Best regards, SD Hardware

Posted 1 year ago

“Great service many thanks 👍”

Helpful Report

Posted 1 year ago

Thank you Eddie for your kind words and for choosing our service! We're delighted to hear that you had a great experience with us. If you have any further needs or questions, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future. Best regards, SD Hardware

Posted 1 year ago

“Had stock with good delivery”

Helpful Report

Posted 1 year ago

Hi David, Thank you for taking the time to share your 5 star review! We're glad to hear that we had the stock you were looking for and that the delivery met your expectations. If you have any further feedback or require any assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again. Best regards, SD Hardware

Posted 1 year ago

“Very quick and efficient delivery. Vents ordered were of good quality.”

Helpful Report

Posted 1 year ago

Hi Barry, Thank you for the positive review! We're glad you found our delivery was speedy and that you are happy with the product. Feel free to be in touch if require anything else. We appreciate your feedback and hope to serve you again in the future. Best Regards, SD Hardware

Posted 1 year ago

“One of two profile I needed to complete the weather proofing of my door. Great.”

Helpful Report

Posted 1 year ago

Thanks for your 5 star review. We are pleased that you are satisfied with the threshold you have ordered and that is was exactly what you needed. If there is anything else you need from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Collected a roll of astragalus bar tape when we were in the Saltash area. They were very helpful in replying to my questions by email before I placed an order.”

Helpful Report

Posted 1 year ago

Thank you Graham for taking the time to share your experience with us. We are thrilled that our team was able to assist you with your order. If you have any further inquiries or require assistance in the future, please don't hesitate to reach out to us. We are always here to help. :) Best regards, SD Hardware

Posted 1 year ago

“Item arrived quickly though, could’ve been packaged better as it was sealed for windows. It was quite crushed and bent in places needed to be wound better to protect it.”

Helpful Report

Posted 1 year ago

“Excellent product, well packed and with very quick delivery.”

Helpful Report

Posted 1 year ago

Hi John, Thanks for your kind feedback. We are pleased to hear that the delivery was well received in good time and that you are more than satisfied with the product. If there is anything else you require from us feel free to get in touch. Best Regards, SD Hardware

Posted 1 year ago

“Astragal tape exactly what was needed and professional quality. Good selection as well. Prompt response and delivery.”

Helpful Report

Posted 1 year ago

Thank you so much John for taking the time to leave us such a positive review! We are delighted to hear that the Astragal tape you purchased was exactly what you needed. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help :) Best regards, SD Hardware

Posted 1 year ago

“Efficient service and products as described, thanks”

Helpful Report

Posted 1 year ago

Thank you so much for your kind words and positive review Douglas! We are thrilled to hear that you found our service efficient and our products as described. Delivering excellent customer service and providing accurate product information are our top priorities, so your feedback is truly appreciated. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We look forward to serving you again in the future. Best regards, SD Hardware

Posted 1 year ago

“We were looking for something specific, the lady on the phone was knowledgeable and most helpful. I ordered on line and the sample item came 2 days later. Great service”

Helpful Report

Posted 1 year ago

Thank you Ian for taking the time to provide feedback on your experience. We take pride in ensuring that our team is well-informed and capable of assisting customers with their specific needs. We appreciate your kind words about our service, and we value your business. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Best Regards, SD Hardware

Posted 1 year ago

“Excellent customer service. Helped me before ordering by phone and then post delivery when I had an issue due to my incompetence. Susan was very patient so thank you. Would readily recommend as good quality products at reasonable price with prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you so much Bobby for your kind words and for taking the time to share your positive experience with our team. We're thrilled to hear that we were able to assist you both before and after your purchase. We will pass on your kind words to Susan. Our team works diligently to ensure prompt delivery, so it's rewarding to receive your feedback on this aspect as well. We value your support and look forward to serving you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. :) Best Regards, SD Hardware

Posted 1 year ago

“items arrived quickly and well packaged. Order was for titon alluminium vent canopies which are very good quality.Will definately use SD Hardware in future.”

Helpful Report

Posted 1 year ago

Hi Colin, Thank you for taking the time to leave a review. Happy to hear you are pleased with the Titon Canopies. We aim to stock the best quality products so it is good to know you are happy with your purchase. If there us anything else you require please feel free to get in touch. :) Best Regards, SD Hardware

Posted 1 year ago

SD Hardware Ltd is rated 4.8 based on 617 reviews