SD Hardware Ltd Reviews

Name: SD Hardware Ltd
Address: Unit 7 Forge Lane, Enterprise Park, Saltash, Cornwall
Rating: 4.79

4.8 Rating 608 Reviews

96 %

of reviewers recommend SD Hardware Ltd

4.8

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About SD Hardware Ltd:

Everything we do at SDH is done with a smile. We value providing a Happy, Helpful, and Honest service to window and door joiners throughout the UK. We're not here just to sell products at competitive prices, we're here to help, inform and technically advise. And while our main goal is to provide joiners with top-of-the-range window and door hardware, we believe our combined 40 years of knowledge and experience in the industry will help you get the job done, ensuring you buy from us with total confidence every time.

Visit Website

Phone:

01752 651330

Email:

sales@sdhardware.co.uk

Location:

Unit 7 Forge Lane, Enterprise Park, Saltash
Cornwall
PL12 6LX

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SD Hardware Ltd 5 star review on 3rd October 2024

MARTIN NIGEL OSICKA

SD Hardware Ltd 5 star review on 8th July 2024

Colin Boxall

SD Hardware Ltd 5 star review on 23rd September 2023

Robert Digby

SD Hardware Ltd 5 star review on 7th August 2023

Flare Rutter

SD Hardware Ltd 4 star review on 1st October 2022

Christopher MacMillan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting for the item to arrive 11 days after placing the order.”

Helpful Report

Posted 1 month ago

Hi Andy, We are sorry to hear that your item hasn’t arrived yet—this isn’t the experience we aim for. It appears that the parcel may be lost in transit, as we’ve just contacted the courier to investigate the issue. Due to the long delay, we will be in touch shortly to discuss whether you’d prefer a credit or a replacement. Thank you for your patience, and we appreciate your understanding. If you have any queries with your order please feel free to get in touch. Our team are always happy to help. Best regards, SD Hardware

Posted 1 month ago

“Had excacly what I needed, good price and prompt delivery.”

Helpful Report

Posted 1 month ago

“Great products, Propmt delaivery, many thanks.”

Helpful Report

Posted 1 month ago

“Ordered a window air vent, speedy delivery and it’s a perfect fit. Thank you!”

Helpful Report

Posted 1 month ago

Hi. Thank you so much for your kind words! We're glad to hear that the window air vent arrived quickly and fitted perfectly. If you need anything else or have any questions, feel free to reach out. We are happy to help! Best Regards, SD Hardware

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi Richard. Thank you so much for your kind words! 😊 We're delighted to hear that you were pleased with our service. Providing excellent service is what we strive for every day, and having this recognised makes us really chuffed! 🙌 If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, SD Hardware

Posted 2 months ago

“Spoke to a female member of staff on the phone to discuss what I was looking for. They done some research and identified what I was looking for and got back in touch via email as promised and I purchased the weather at end caps I needed. Well done!”

Helpful Report

Posted 2 months ago

Hi David, Thank you for sharing your experience! 😊 We’re so glad to hear that we were able to assist you in finding exactly what you needed. 🙌 If you ever need anything else, feel free to reach out. We’re always here to help! Best regards, SD Hardware

Posted 2 months ago

“Thank you for your speedy processing of my order. Website was really easy to use and identify the correct items. Delivered early so really impressed.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful feedback! 😊 We're pleased to hear that you found our website easy to navigate and that your order was processed and delivered ahead of schedule. 🚚💨 Providing a smooth and efficient experience for our customers is always our priority, so we're glad we could exceed your expectations! We appreciate your support and look forward to serving you again in the future. 🙌 Best regards, SD Hardware

Posted 2 months ago

“Does what it says on the tin.”

Helpful Report

Posted 2 months ago

Hi Michael. Thank you for the great feedback! We're glad to hear that we delivered exactly what you were expecting. We look forward to continuing to meet your expectations! Best Regards, SD Hardware

Posted 2 months ago

“I needed a rain deflector for a garage door and they seem to be the only place that’s sells them in that size. Excellent products carefully packed to protect them from getting bent”

Helpful Report

Posted 2 months ago

Hi Darren! Thank you for your feedback! We're thrilled to hear that you found the exact rain deflector you needed and that you're pleased with its quality. We take great care in packaging our products to ensure they arrive in perfect condition, so it's great to know that it worked as intended. If you need anything else don't hesitate to reach out. We appreciate your business! Best Regards, SD Hardware

Posted 2 months ago

“The service was fantastic - I needed to phone for advice about the kit I needed and the phone advice and support was excellent - then prompt service and delivery of a good product . Can’t ask for more .”

Helpful Report

Posted 2 months ago

Hi Rebecca. Thank you so much for your great review! We're thrilled to hear that you had such a positive experience with our service. We know the importance of person to person support so your feedback on this is brilliant. It's great to know that we were able to provide the exact advice and product you needed. If there's anything else we can do for you in the future, don't hesitate to reach out. We truly appreciate your feedback! Best Regards, SD Hardware

Posted 2 months ago

“Spot on arrived quickly and with a fair price”

Helpful Report

Posted 2 months ago

Thank you for your kind words Peter! 😊 We're thrilled to hear that your order arrived quickly 🚚 and you were happy with the price. We aim to provide great service and value, and it's wonderful to know we met your expectations. We look forward to serving you again! 🌟 Best Regards, SD Hardware

Posted 2 months ago

“There was a minor issue with an incomplete delivery, however it was resolved in a friendly and efficient manner by Sarah Holter.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback! We sincerely apologise for the incomplete delivery, but we're happy to hear that Sarah was able to assist you in a friendly and efficient way. We're always striving to provide excellent service, and your experience is important to us. If you need anything further, please don't hesitate to reach out. Best Regards, SD Hardware

Posted 2 months ago

“Excellent service”

Helpful Report

Posted 2 months ago

Hi David. Thank you so much for your 5 star review! 😊 We're delighted to hear that you found our service excellent. Providing top-notch service is always our goal, and knowing that we met your expectations truly makes our day. 🙌 We value your support and look forward to serving you again in the future. If you ever need anything, don’t hesitate to reach out! Best regards, SD Hardware

Posted 2 months ago

“Reliable and efficient service.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind feedback Peter! 😊 We're thrilled to hear that you found our service reliable and efficient. ⚙️ Consistency of our good service is important to us, so it’s wonderful to know that we hit the mark. We always strive to provide a great experience for our customers, and your recognition motivates us to keep delivering the best service possible. We truly appreciate your support and look forward to the opportunity to serve you again in the future! 🙌 Best regards, SD Hardware

Posted 2 months ago

“Quick delivery, everything as described, would recommend.”

Helpful Report

Posted 2 months ago

Hi Pip. Thank you for your feedback! 😊 We're glad to hear that your delivery was quick 🚚💨 and that you got exactly what you needed. 👍 Your recommendation means a lot to us, and we look forward to serving you again in the future! 🙌 Best regards, SD Hardware

Posted 2 months ago

“What's not to like. Incredibly fast service, exactly what we needed, and at a remarkably good price. Highly recommended.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! 😊 We're thrilled to hear that you were satisfied with our fast service and found our pricing competitive. 🚚💨 We always aim to get orders shipped as quickly as possible, so we appreciate this recognition. 🙌 We look forward to serving you again! 👍 Best Regards, SD Hardware

Posted 2 months ago

“Fast, friendly, efficient”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words Simon! We're thrilled to hear that you had a positive experience with us. Our team strives to provide fast service, and it’s wonderful to know that we met your expectations. We look forward to serving you again soon! Best Regards, SD Hardware

Posted 2 months ago

“SD Hardware sent exactly what we needed for our windows replacements. Really helped their dimensions and specifications”

Helpful Report

Posted 2 months ago

Hi Rachel! 😊 Thank you so much for your feedback! We're thrilled to hear we could provide exactly what you needed for your window replacements. 🪟 Our goal is to make sure our product dimensions and specifications are as accurate as possible, so we're glad our team could assist. We're always here to help! 💪 If you need anything else in the future, don't hesitate to reach out! Best Regards, SD Hardware

Posted 2 months ago

“Nice items, well packed, pleased with my purchase”

Helpful Report

Posted 2 months ago

Hi Philip! Thank you for your feedback! We're glad to hear you're pleased with your purchase and that your order arrived safety due to the good packing. We hope to serve you again soon! Best Regards, SD Hardware

Posted 2 months ago

“I tried a few local hardware stores and screwfix none of them stocked this flush bolt, I googled it and there it was at SD Hardware. Fitted great looks awesome 👌. Thank you.”

Helpful Report

Posted 2 months ago

Hi Martin. Thank you so much for your kind words! We're delighted to hear that you found the flush bolt you needed and you found us easily. We happy to hear that it fit perfectly. It's great to know it's perfect for you! 😊 If you ever need anything else, don’t hesitate to reach out. Best Regards, SD Hardware

Posted 2 months ago

SD Hardware Ltd is rated 4.8 based on 608 reviews