Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,708 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“Love my rug it looks great. Easy to order and delivery was fast xx”

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Posted 8 months ago

“Excellent rug quick delivery very happy!”

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Posted 8 months ago

“Nice quality runner. Very happy with it.”

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Posted 8 months ago

“Brilliant company to deal with. Quality products quick deli very. Our new hall rugs are xcatly what i was looking for. Thank you.”

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Posted 8 months ago

“Arrived quite quickly, looks nice. Tends to travel around a lot on my carpet and also crease so will get some underlay or something to help keep it in place, But it looks nice”

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Posted 8 months ago

“Very pleased with rug colours good and prompt with delivery.”

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Posted 8 months ago

“The only thing we were disappointed with was the runner had not been cut straight. We had to level it up before we could begin. Otherwise the ordering and shipping were excellent.”

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Posted 8 months ago

“Really pleased with the quality of the runner mat, quick next day delivery and a reasonable price. Thank you”

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Posted 8 months ago

“Very good runrug which never slips and is very hard wearing - and any stains seem very easy to deal with and don’t linger. A great buy.”

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Posted 8 months ago

“Very pleased with the hall runner . and delivery time”

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Posted 8 months ago

“Fast delivery and good quality runners”

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Posted 8 months ago

“Great choice of designs. Easy to choose. Great pictures. Good price. Easy to order and very quick delivery”

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Posted 8 months ago

“Excellent service - good quality and fast”

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Posted 8 months ago

“Ordered work bench runner and it was exactly as shown with prompt delivery. Would highly recommend this firm”

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Posted 8 months ago

“Not what I expected no pile but a match to another rug so keeping,”

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Posted 8 months ago

Hi Patricia, Thank you for taking the time to leave us a review. I am very sorry to hear that the thickness of the rug is not what you expected. As advertised, the thickness is only 2mm. The description does also go on to state that this rug is suitable for outdoor and indoor use and it is made using a flatweave technique. Flatweave rugs don't really have any pile to them. They are very durable and this makes them suitable for all high traffic areas in your home. Please don't hesitate to contact us directly, if you would like to exchange or return your order. We're always happy to support and advise you. Thank you.

Posted 8 months ago

“Delivery was excellent,runner really good quality at a reasonable price,very pleased with it up to now.Looks great in the hallway.Thanks Runrug.”

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Posted 8 months ago

“Runrug were excellent to deal with. High quality rugs. Excellent service. Highly recomended”

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Posted 8 months ago

“This is the first time that I have used Runrug and was very pleased with the service and keeping updated on the delivery. The hall runner is absoultly beautiful and great quality”

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Posted 8 months ago

“Absolutely the best rug! Ordered 2 and they came quickly!! Only wish the came in different lengths! 💚”

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Posted 8 months ago

“I bought this size as a test quality and was pleasantly surprised I will now buy the bigger size for my hallway. Very pleased with quality.”

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Posted 8 months ago

Runrug is rated 4.8 based on 6,708 reviews