Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

“Apart from an issue with delivery at the beginning which was sorted very quickly I cannot fault the service. I absolutely love my stair runner. Very easy to fit, which I did myself.”

Runrug 5 star review on 12th December 2022

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Posted 2 years ago

Hi Margaret, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. You've done a great job installing the runner on your stairs. It looks fantastic! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Just took a little time to arrive. I was kept updated on the matter.”

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Posted 2 years ago

Hi Stephen Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great value for money! Arrived very quickly. very good quality would defiantly buy again”

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Posted 2 years ago

Hi Katrina, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very pleased with this company and the customer service they offer. Purchased stair rods and preferred a different colour after ordering. With no drama Joe agreed to exchange the colour and arranged for the courier to pick up the rods at my home and send on the new roda after. So easy and pleasant to deal with.”

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Posted 2 years ago

Hi Mairead, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great customer service! Help with a delivery issues, carpet is great quality will definitely use again”

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Posted 2 years ago

Hi Kim, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Quick and efficient service.”

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Posted 2 years ago

Hi Alan, Thank you for taking the time to review our company! We're delighted to see you've had a positive experience shopping with us. We work hard to bring a high level of customer satisfaction so we appreciate your comments. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“The ordering process was simple and the rugs arrived quickly. Communication from the company kept us well informed about progress The online descriptions were accurate, the quality is good and the prices reasonable.”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Just the job non slip and looks good.”

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Posted 2 years ago

Hi Stephen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Thank you so much. Our hounds tooth runner is perfect ! Arrived within a few days of purchase,exactly what i was looking for . Great quality, love the gel backing, no more sliding about.Perfectly finished and compliments the dark wood floor in the hallway.We shall definitely be ordering another after the new year. Many thanks again.”

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Posted 2 years ago

Hi Rodger, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“The runrug looks really good a bit thinner than expected little concerned as white strands coming out.”

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Posted 2 years ago

Thank you for taking the time to review our company. We're sorry to hear that you're not 100% satisfied with your item. Please reach out to us at help@runrug.com where our dedicated Customer Care Team will be glad to look into getting this resolved for you. Thanks again, Runrug

Posted 2 years ago

“Fast delivery. Always a bit concerned about quality when you view a product online however no need to be concerned the rugs we purchased were good quality.”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Absolutely beautiful.”

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Posted 2 years ago

Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Brilliant”

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Posted 2 years ago

Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug

Posted 2 years ago

“Absolutely love my new runner”

Runrug 5 star review on 24th November 2022

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Posted 2 years ago

Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“The colour was not quite as expected but great service from Runrug. Would buy from you again.”

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Posted 2 years ago

Thank you very much for your review. We pride ourselves on our quality and customer service, I am happy to see this is evident on this occasion! We hope to deal with you again in the future. Runrug

Posted 2 years ago

“Exactly what I wanted and it certainly doesn't walk about on my polished porcelain tiles!”

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Posted 2 years ago

Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Good quality rug at a reasonable price. Delivery was very quick.”

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Posted 2 years ago

Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug

Posted 2 years ago

“2nd order for smaller rug. Delighted as before with the product, service and delivery. Would definitely shop with them again and recommend to friends.”

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Posted 2 years ago

Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again. Runrug

Posted 2 years ago

“Quick delivery and good communication from the delivery company . Rug also is perfect ,excactly as it was on the picture .”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Quality rug and efficient, speedy service. Thank you”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug Reviews