Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

“Very quick delivery and a high quality product, best thing is the underlay/gripper rod package for £45 - so handy and no waste!”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Arrived so quickly! Great quality”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Fast, on time delivery, good quality carpet BUT the carpet grippers were rubbish, the gripper nails were not even, some stuck straight up through the carpet, some fell out before fitting! Some of the timber strips were so weak they broke before they could be nailed to the stairs. Would definitley use again for the carpet but NOT the grippers.”

Helpful Report

Posted 2 years ago

Hi Rob, Thank you for your review! We are glad to hear that you are satisfied with the fast, on-time delivery and good-quality carpet, but we are disappointed to hear about the issues you faced with the carpet grippers. Please email us at help@runrug.com and we will be glad to look into what we can do to rectify this for you. Thanks again, Runrug

Posted 2 years ago

“Good quality at a fair price”

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Posted 2 years ago

Hi, Thank you so much for your 5-star rating! We really appreciate it! At Runrug, we strive to provide good-quality products at a fair price, and we're glad that you've noticed! Thanks again, Runrug

Posted 2 years ago

“Quick and easy to order lovely rug”

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Posted 2 years ago

Hi Sandra, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Efficient service helpline very helpful and pleasant, products very satisfacory”

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Posted 2 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Been using Runrug for a few years now. Easy to use website. Always come up trumps, prices are keen & delivery is excellent with little wait time. Highly recommend”

Helpful Report

Posted 2 years ago

Hi Valerie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Lovely rug at a reasonable price”

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Posted 2 years ago

Hi Karen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Really pleased with our experience. Our runner arrived very quickly, was well packaged and exactly as described. It was literally the only site we could get the colour we wanted and it offered us a good variety of size options too. Great quality and perfect for our kitchen. Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Heidi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great service next day delivery and quality product at a good price”

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Posted 2 years ago

Hi Zaffer, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Item was a lot smaller than expected wasn't worth the money”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us a review. I'm sorry you weren't happy with your order. If you would like to get in touch via our website www.runrug.com we off free returns, refunds and exchanges on all of our products (excluding anything labelled as "bespoke"). We would love the opportunity to rectify this for you! We look forward to hearing from you. Kind regards Runrug

Posted 2 years ago

“Lovely good quality rug for the price. The pictures didn't do it any justice. Easy to fit too. Delivery was super fast around Christmas.”

Runrug 5 star review on 4th January 2023

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Good rug looks great.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Perfect as you would expect”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very good selection of rugs. Good prices too.”

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Posted 2 years ago

Hi Ewen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Quick easy to use website pleased with product”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Order arrived on time. It arrived rolled up but soon flattened and fits and lies perfectly.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“very good quality as I wanted, size is very accurate and delivered swiftly. the only thing I was unhappy with; a small stain on one runner as of picture which I managed to remove.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Brilliant. Thank you”

Runrug 5 star review on 2nd January 2023

Helpful Report

Posted 2 years ago

Hi Randall, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“An awful rug. Very flimsy and light. It moves every time you walk on it. (I have it on a carpet). The colour isn't very nice but that's my bad. Wasn't worth £50.”

Helpful Report

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug Reviews