Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,706 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a 4.5m stair runner. Very reasonably priced and am very pleased with the quality of the product. Would definitely recommend RunRug if you're thinking of sprucing up your staircase.”

Runrug 5 star review on 13th August 2024

Helpful Report

Posted 6 months ago

“Love my new hall rug quality is fab and I could choose a size to fit which was great will be ordering another for the landing”

Helpful Report

Posted 6 months ago

“Great quality runner good delivery service”

Helpful Report

Posted 6 months ago

“This was shipped directly from the UK. We received it in MN in less than a week. That is great service. Product is as advertised. We have not yet installed, but do not anticipate any issues. Going to look great on our stairs”

Helpful Report

Posted 6 months ago

“Excellent customer service very friendly and helpful.quality carpet.got green red stair treads specially done for what I requested.they look brilliant bang to requested”

Helpful Report

Posted 6 months ago

“The quality is great colours are true and size”

Helpful Report

Posted 6 months ago

“Runners looked exactly like they did on the website. They arrived promptly. All good. Bought 2 runners. Will buy a third.”

Helpful Report

Posted 6 months ago

“Love this! It shipped promptly, the tracking was accurate, and the rug is beautiful.”

Helpful Report

Posted 6 months ago

“Excellent service and helpful”

Helpful Report

Posted 6 months ago

“Great product Very fast delivery and a quality product”

Helpful Report

Posted 6 months ago

“Our runner literally just arrived! Excited, I unrolled our 22' runner down our hallway. First reaction from my wife and I ... Absolutely beautiful! We're not only impressed with the high quality and color, but loved the price! No one will ever "pull the rug from under our feet" again! We know where to go with our carpeting needs ftom this day forward! Runrug Rocks!!”

Helpful Report

Posted 6 months ago

“Excellent highly recommended”

Helpful Report

Posted 6 months ago

“Great thanks”

Helpful Report

Posted 6 months ago

“Easy website to navigate, good choice of product.”

Helpful Report

Posted 6 months ago

“Excellent service . I paid an extra £5.00 for next day delivery , and when this did not happen , the £5.00 was refunded within days . I am so very happy with the stair rods ! Would highly recommend Runrug👍”

Helpful Report

Posted 6 months ago

“Good product, good price, good delivery service.”

Helpful Report

Posted 6 months ago

“All fine with this deal”

Helpful Report

Posted 6 months ago

“i love my Rungrug carpet . it fits my hallway”

Helpful Report

Posted 6 months ago

“Delivery was quick, quality of rug is excellent. It is perfect for my home.”

Helpful Report

Posted 6 months ago

“Very pleased with the product. I recommend your company to Mrs C Leach from St.Helens who was looking for the same product.”

Helpful Report

Posted 6 months ago

Runrug is rated 4.8 based on 6,706 reviews