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Runrug Reviews

4.8 Rating 6,748 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,748 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Excellent product and delivery service
Helpful Report
Posted 2 years ago
Hi Elaine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very pleased with runner would of liked a door mat to match it
Helpful Report
Posted 2 years ago
Hi Marjorie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Good selection and great price. Fast delivery.
Helpful Report
Posted 2 years ago
Hi Stephen, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I purchased the Bombay Graphite runner for the hallway a while ago and it looks brilliant, so I then purchased early December a 100cm by 120cm Bombay Graphite runner for the front door ( inside ) to match. On delivery I noticed a manufacturing problem which was dealt with superbly by Joe from customer services and now we have a replacement which also looks brilliant. Thank you Runrug.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very efficient service. Super with eeturns and exchanges
Helpful Report
Posted 2 years ago
Hi Carol, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Havent received it yet all saying is in transit and was going to be delivered end day yesterday still not received
Helpful Report
Posted 2 years ago
Hi Amanda, Thank you for taking the time to leave us some feedback. I'm sorry that you experienced delays with our courier. During the festive period, our courier service experienced a higher-than-normal work load. I apologise for this. I can now see that your shipment has been successfully delivered. Please don't hesitate to come back to me if you need any further assistance. Kind regards Runrug
Posted 2 years ago
I have not received hall runner yet, DHL delivery say they have not got correct address can you help
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave us some feedback. If you have still not received your order please get in touch and we will chase this with our courier. I hope this is helpful! Please don't hesitate to contact me if you need further assistance or information. Kind regards Runrug
Posted 2 years ago
Very good service and excellent hall runner. Would recommend.
Helpful Report
Posted 2 years ago
Hi Elaine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Quick prompt service.. No problems. Would highly reccomend
Helpful Report
Posted 2 years ago
Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Ordered a run rug ,delivered in 2 days ,exceptional quality and service
Helpful Report
Posted 2 years ago
Hi Patricia, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very quick delivery (next day).
Helpful Report
Posted 2 years ago
Hi Howard, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I am very Pleased with my runner. The colours and pattern are as shown and it fits perfectly in my hallway. Delivery was quick especially for time of year. Would recommend.
Helpful Report
Posted 2 years ago
Hi Ann, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Superb all round service and good value quality!
Helpful Report
Posted 2 years ago
Hi Jane, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I’ve never used Rung Rig before,but I was really Impressed that I could physically load the rug into my hallway on the website to make sure it was what I wanted…Fantastic thank u
Helpful Report
Posted 2 years ago
Hi Emma, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Great quality, price and quick delivery. Will order again.
Helpful Report
Posted 2 years ago
Hi Ashley, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Very efficient service. I am delighted with the rug runner for my utility room. Will definitely be buying from you again! Highly recommended!
Helpful Report
Posted 2 years ago
Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
The carpet perfect, finished off our project just how we wanted to look. Fitted professionally and so soft under foot. Everything arrived at the time stated when ordered, extra required and turned up very quickly Thank You.
Runrug 5 star review on 26th December 2022
Helpful Report
Posted 2 years ago
Hi Scott, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Arrived quickly, perfect size and seems durable. Great for the utility room back door to catch wet paws.
Helpful Report
Posted 2 years ago
Hi Laura, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Fast efficient service. Really pleased with the quality of the carpet runners we ordered. Excellent.
Helpful Report
Posted 2 years ago
Hi Carol, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
I am generally wary of buying this type of product on line as you can’t see/ feel the item. However I took the risk and certainly was not disappointed The quality and look is very much fit for purpose with good value for money. The colours and patterns were exactly as shown on line I would recommend this supplier
Helpful Report
Posted 2 years ago
Hi Fred, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug
Posted 2 years ago
Runrug is rated 4.8 based on 6,748 reviews