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Runrug Reviews

4.8 Rating 6,758 Reviews
94 %
of reviewers recommend Runrug
4.8
Based on 6,758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Runrug Reviews
Everything was as we hoped. Well done!
Helpful Report
Posted 2 years ago
For me is the best in Uk end of Very good to talk and to deal with Very fast delivery Very good quality
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Posted 2 years ago
A lovely runner for our office but it took a couple of weeks to settle as the runner is tightly rolled for delivery.
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Posted 2 years ago
Great website and service!
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Posted 2 years ago
I had exceptional customer service from the team, there was a mix up at first but the customer service team sorted it out quickly and efficiently.
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Posted 2 years ago
Absolutely Fantastic!!! Runner is excellent super quality.. Very very fast delivery..
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Posted 2 years ago
Good quality and quick delivery!
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Posted 2 years ago
Carpet was good and good value ..delivery was later than the allotted time slot.
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Posted 2 years ago
No hassle ordering. Received in time allocated and in good condition. Looks great in our kitchen. I had been looking for a good long kitchen runner for awhile. Really pleased with purchase. Would recommend and would definitely purchase again. Thank you
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Posted 2 years ago
Excellent quality product and very quick delivery. We will recommend this company to others and will use them again.
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Posted 2 years ago
Lovely runner, arrived before the delivery date. Very happy with my purchase.
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Posted 2 years ago
Our first time using Runrug and we couldn't be happier! Thrilled with the hall runner, an amazing price and fast delivery. We'll be back for another one, such a choice of sizes. Delighted, thank you.
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Posted 2 years ago
Absolutely love our runner. Great quality, design and finish. Thank you!
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Posted 2 years ago
Just an overall good experience. The runner I ordered was top quality, customer service was very helpful when I placed order for wrong size, etc.. I would not hesitate to buy from them again.
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Posted 2 years ago
Excellent service from point of order to completion. All replies were prompt and courteous.
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Posted 2 years ago
Fast efficient delivery, great product, very reasonably priced. Highly recommend.
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Posted 2 years ago
Quality rug that was easy to purchase and delivered quickly.
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Posted 2 years ago
The service over the phone was good and comprehensive. The samples arrived quickly and correct payment taken. It wasn’t the right product for us but courtesy was much appreciated .
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Posted 2 years ago
I LIKE THE COLOUR OF THE HALL RUNNERS BUT i THOUGHT THEY WOULD HAVE A PILE TO THEM
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Posted 2 years ago
A slight problem, as I'd paid for next day delivery and it didn't arrive but this was quickly sorted and I was refunded. I really love the runner - thank you.
Helpful Report
Posted 2 years ago
Runrug is rated 4.8 based on 6,758 reviews