Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,747 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This rug is a hard wearing rug for under my canopy outside. It looks neat and tidy and the size I ordered is just perfect. The reason I chose this rug was that I could cut it out around my timber posts. It has a rubber back so prevents movement and the rug has a lovely pattern on it too.”

Helpful Report

Posted 2 years ago

Hi Adele, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“Very happy with the rug. Color is perfect.”

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Posted 2 years ago

Hi Dennis, Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s) Thanks again! Runrug

Posted 2 years ago

“Best runner i have ever purchased. The edges don't curl”

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Posted 2 years ago

Hi John, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“I was delighted to find this lovely rug at a good discount within my budget at my desire size. Absolutely love it. Highly recommended.”

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Posted 2 years ago

Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great choice. Found exactly what we wanted.”

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Posted 2 years ago

Hi Les, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Delivered ahead of time, well packaged.”

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Posted 2 years ago

Hi Anne, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Good quality As photos Speedy delivery”

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Posted 2 years ago

“Delighted with quality of rug Customer service absolutely fantastic Will definitely be using this company again”

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Posted 2 years ago

Hi Linda, Thank you for taking the time to review our company. We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 2 years ago

“Exactly as ordered, quick delivery and at a very competitive price. Will be using again.”

Runrug 5 star review on 9th February 2023

Helpful Report

Posted 2 years ago

Hi Drew, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great rug just as described & true to the image -fast delivery-overall very pleased”

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Posted 2 years ago

Hi Elizabeth, Thanks for the review! Your positive comments are appreciated and we're pleased to see you're happy with your product(s) Thanks again! Runrug

Posted 2 years ago

“Perfect size and easy to install.”

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Posted 2 years ago

Hi Kathy, Thanks for the review! Your positive comments are appreciated and we're glad to see you're happy with your product(s) Thanks again! Runrug

Posted 2 years ago

“Speedy deliver of sample, and then my order. Really happy :)”

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Posted 2 years ago

Hi There, Thank you for your positive review, we're pleased to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“A very good service”

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Posted 2 years ago

Hi There, Thanks for the review! Your positive comments are appreciated and we're glad to see you're happy with your product(s) Thanks again! Runrug

Posted 2 years ago

“I am delighted. The carpet runner is exactly what I wanted - even better than my expectations. Service was impeccable with the rug arriving exactly on the day promised. And customer support was extremely responsive, answering my pre-order question about delivery date overnight.”

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Posted 2 years ago

Hi There, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 2 years ago

“Very pleased with the rug I ordered and the quality is good too. It was the Snakes and Ladders rug which was for my granddaughters birthday, she loved it.”

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Posted 2 years ago

Hi Glynis, Thank you for your positive review and we're pleased to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“This stair rod is very high end in appearance. It enhances our already beautiful stair runner rug!”

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Posted 2 years ago

Hi Geri, Thanks for the review! Your positive comments are appreciated and we're glad to see you're happy with your product(s) Thanks again! Runrug

Posted 2 years ago

“Very pleased with the quality of my hall runner and it was reasonably priced in the sale. It really brightens up the hall and is a feature.”

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Posted 2 years ago

Hi Barbara, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very good and suitable”

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Posted 2 years ago

Hi Brian, Thank you for your positive review and we're pleased to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 2 years ago

“Fast delivery and good value for money!”

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Posted 2 years ago

Hi Sarah, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“The $900 rug was damaged due to improper packaging and the company will not remedy this situation.”

Helpful Report

Posted 2 years ago

Hi Eric, Thank you for taking the time to leave us a review. Once again, we're very sorry to hear that your product was damaged in transit. We understand this must be very frustrating. I can see on the email thread that we have apologised for the issue experienced and have also stated that we are more than happy to replace the product for you and a return has indeed already been arranged so that we can begin the exchange process. We've reached out to you via email aswell to look into how we can rectify this further for you. Thank you. Runrug.

Posted 2 years ago

Runrug is rated 4.8 based on 6,747 reviews