Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,702 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,702 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“Two runners for kitchen use were ordered, in quick succession, as the first was perfect for use alongside a working surface.The second runs alongsie the sink & associated surfaces. The design & fabric correspond exactly with the advertiused picture and both runners are a great success. Many thanks - DBW”

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Posted 4 months ago

“Great product choice ,fast delivery ,and looks great and best of all the wife loves it.”

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Posted 4 months ago

“Good quality,feels great underfoot. Would be great if 4 pieces of carpet tape included on each carpet to stop slipping on wood or vinyl.”

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Posted 4 months ago

“I have been searching for a rug for ages for correct dimensions to replace my old one. Couldn’t find one anywhere in the sizes I wanted. It is good that I found this company by chance as I was searching on the Web as they do various size options. The runner looks so lovely in my hallway and is exactly the same size as my old one. The colour is lovely and bright. Gives my hallway that warmth cosy feeling. Definitely buy from this company again. It was delivered on time packaged with care. Thank you”

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Posted 4 months ago

“Realy pleased looks great so nice”

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Posted 4 months ago

“Very pleased with quality, colour and fit of hall runner. Colour true to picture online.”

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Posted 4 months ago

“Spot on. Would use again no problem”

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Posted 4 months ago

“Fast delivery but poor product”

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Posted 4 months ago

Hi Michelle, Thank you for leaving us a review. I am extremely sorry to hear you are unhappy with the quality of your door mat. Please do contact us directly if you would like to discuss this in detail and perhaps return/exchange it. We'll be more than happy to speak with you regarding this. We welcome all comments and feedback, so that we can grow and develop. Help@runrug.com Thank you.

Posted 4 months ago

“Looks good just what we wanted.”

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Posted 4 months ago

“Your service is timely and runner excellent”

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Posted 4 months ago

“Really pleased with my first purchase. Will definitely use again.”

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Posted 4 months ago

“Quick delivery and excellent quality. Really happy with the rug. Not many companies could provide a rug so long at such a good price too.”

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Posted 4 months ago

“I'm very happy with our two purchases from this company both runners Quick delivery and great quality runners I highly recommend Runrug”

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Posted 4 months ago

“Rug arrived with a stain in it..?”

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Posted 4 months ago

“Value for money, easy order.”

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Posted 4 months ago

“Excellent service. There was a problem with my order and it was solved very quickly and the customer service was excellent. Thoroughly recommend.”

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Posted 4 months ago

“Great service, very efficient”

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Posted 4 months ago

“Arrived on time. Item was as expected and looked great.”

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Posted 4 months ago

“Quick delivery. Just what I wanted for a good price.”

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Posted 5 months ago

“Lovely quality stair runner, excellent customer service, looks great on stairs.”

Runrug 5 star review on 24th September 2024

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Posted 5 months ago

Runrug is rated 4.8 based on 6,702 reviews