Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,757 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

262

Anonymous

Anonymous // 01/01/2019

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“Great good quality unique runners. I’m in Australia and they arrived within 10 days. Received updates and apologies to say they had heard there had been a hold up with the courier company. Excellent customer service, really impressed”

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Posted 2 years ago

“Fairly easy to search the website. Runners came very quickly seem to be good. Will see how they wear.”

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Posted 2 years ago

“Great service. Easy to order. Order came quickly. The rug runner is perfect. Fabulous quality and fits perfectly. Also purchased the gripper underlay. Amazing stuff, does the job perfectly. Runner is high quality a great price, and value for money. Service was smooth and easy from ordering to delivery.”

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Posted 2 years ago

“Very good and fast service. Would use again.”

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Posted 2 years ago

“Bought this runner to replace a shorter one. Complements my kitchen tiles. Easy to keep clean and comfortable underfoot. Arrived on time. Would use this company again”

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Posted 2 years ago

“Fantastic runner, absolutely love it! Fast delivery too.”

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Posted 2 years ago

“good service fast delivery”

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Posted 2 years ago

“The quality of the Rug is fine, however it does not stay in position on the Carpet it’s intended to protect. Basically it moves greatly as you walk on it.”

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Posted 2 years ago

“Excellent service and delivery. We were given regular updates and were pleased with our rug.”

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Posted 2 years ago

“I love my stair runner! It connects a somewhat dressy living room to a casual space below. It is true to the picture. Sized perfectly. So glad I wasn’t crazy to order a rug online.”

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Posted 2 years ago

“Great quality”

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Posted 2 years ago

“Good desk and quick delivery,any time again”

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Posted 2 years ago

“Surprised on how thin these rugs are, given the high price I paid for them. They look nice, but the material is hard on bare feet. Durability is something to wait and see about.”

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Posted 2 years ago

“It was easy to purchase the rug at what I considered to be a reasonable price. Item was delivered by the date stated at time of purchase. Product delivered visually matched picture shown in on-line photograph. I was very disappointed, however, with tendency of the rug to move and curl up on the floor, thereby requiring it to be straightened out several times a day. Does Runrug supply any product that could be laid under the rug to stop it doing this?”

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Posted 2 years ago

“Very pleased with product”

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Posted 2 years ago

“Hallway runner purchased. Excellent product. Arrived in 4 days and looks great.”

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Posted 2 years ago

“I contacted them about a bespoke length rug which wasn't available on their website. Got back to me the same day and all sorted. Despatched the day after and with me not long after that. I would highly recommend.”

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Posted 2 years ago

“Easy to use website, plenty of choice and very quick delivery. More than happy with Runrug.”

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Posted 2 years ago

“A very quick and straightforward transaction. Thank you.”

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Posted 2 years ago

“The website is so easy to use. The most difficult thing you have to do is select the rug you want from the multitude of samples. What you order is what you get. Tremendous. Will definitely use the company again for all of our rug needs.”

Helpful Report

Posted 2 years ago

Runrug is rated 4.8 based on 6,757 reviews