Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,739 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 27th February 2025

261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service and delivery”

Helpful Report

Posted 1 year ago

Hi Henry, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with us! - we work hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“Great and fast service.”

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Posted 1 year ago

Hi Fred, Thank you for your positive review and we're pleased to see you're happy with your order and our service. We hope to see you again soon! Thanks again! Runrug

Posted 1 year ago

“Really good well done”

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Posted 1 year ago

Hi There, Thanks for the review! Your positive comments are appreciated and we're happy to see you're pleased with your product. Thanks again! Runrug

Posted 1 year ago

“Very happy with the runner; it is exactly as expected and great quality. It arrived a day later that expected but these things happen and the cost for delivery was reasonable and so I wasn’t disappointed.”

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Posted 1 year ago

Hi James, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“So pleased with my new hallway runner from Runrug. Speedy delivery and lovely courier. The rug is true to description and stunning. I will order from Runrug again in the future. Very pleased all round.”

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Posted 1 year ago

Hi Helen, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Quick delivery. Good quality. Reasonable prices. Very satisfied.”

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Posted 1 year ago

Hi Gwen, Thank you for your positive review and we're happy to see you're pleased with your order. We hope to see you again soon! Thanks again! Runrug

Posted 1 year ago

“The rug is perfect! I mistakenly ordered the wrong size but the return process is super easy so I’ll get the right size. The customer service team are really helpful as well! Refreshing to have such great service and a great product.”

Helpful Report

Posted 1 year ago

Hi Katie, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“Perfect from start to finish and the runner looks great and it’s proper non slip ! Lovely customer service too and very fast delivery.”

Helpful Report

Posted 1 year ago

Hi Maxine, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work very hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Absolutely brilliant from start to finish I ordered sample of the stair runner first it came in two days. Then decided I’d order the runner which came the next day with just a £5 delivery charge for next day delivery or I could have had free delivery in a couple of days but I couldn’t wait to see the staircase finished so impatient. I’m absolutely over the moon with this runner it’s the key grey pattern and the quality is exceptional from the backing to the binding and the pile is soft but seems hardwearing it has transformed my staircase. I would not hesitate to recommend Runrug for the customer service and quality of runner all at a very good price so pleased I found this company online.”

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Posted 1 year ago

Hi Tricia, Thank you for taking the time to review our products and our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work very hard to bring a high level of customer satisfaction and we appreciate the comments! We also work hard to ensure we offer the best quality products at the best prices! Thank you for sharing this image with us as well, it looks brilliant! Great work! Thanks again and we'll look forward to seeing you again soon! Runrug

Posted 1 year ago

“Great service, fabulous rug, so pleased with it,looks great.”

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Posted 1 year ago

Hello, Thank you for your positive review and we're pleased to see you're happy with your order. We hope to see you again soon! Thanks again! Runrug

Posted 1 year ago

“Sturdy runner, looks and feels to be excellent hard wearing quality suitable for a variety of applications in high traffic areas. I needed something tough and durable to protect my floors from my bicycle tyres and this does the job nicely. Does not slip or move on vinyl flooring. Being able to select required width and length is great, I got the perfect size to fill my space.”

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Posted 1 year ago

Hi Samantha, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Excellent. I had a couple of little issues but the customer service has been absolutely first class at sorting it out. Great rugs as well. Thanks you.”

Helpful Report

Posted 1 year ago

Hi Samantha, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work very hard to bring a high level of customer satisfaction and we really appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“Great team, perfect service”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work very hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“good selection and service. delivered quicky and fitted exactly into space measured .”

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Posted 1 year ago

Hi Alan, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with us - we work hard to bring a high level of customer satisfaction and we appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 1 year ago

“-I'm very very happy with my stair runner! The color is as depicted in the online pictures; the fit is perfect!”

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Posted 1 year ago

Hi Diana, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work very hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Perfect for daily use. Quick and easy order and delivery.”

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Posted 1 year ago

Hi Rosanne, Thank you for your positive review and we're happy to see you're pleased with your order. We hope to see you again soon! Thanks again! Runrug

Posted 1 year ago

“Always pleased with the AstroTurf product”

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Posted 1 year ago

Hi Ivanka, Thank you for taking the time to review our company! We're delighted to see you're happy with your door mat. We work very hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Just love these rugs. Great to be able to order to specific size, they fit perfectly in our caravan.”

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Posted 1 year ago

Hi Sue, Thank you for taking the time to review our company! We're delighted to see you're happy with your rugs, they look fantastic! We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Just the job very pleased”

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Posted 1 year ago

Hi There, Thank you for taking the time to review us! We're delighted to see you're happy with your rug! it looks great! We try and work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

“Rug arrived very quickly and is absolutely brilliant. Exactly what I wanted.”

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Posted 1 year ago

Hi Lynn, Thank you for taking the time to review us! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 1 year ago

Runrug is rated 4.8 based on 6,739 reviews