Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,719 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,719 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 27th February 2025

261

Anonymous

Anonymous // 01/01/2019

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“your company ok. Evri is rubbish”

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Posted 1 year ago

“Excellent service and great quality rug. Just what we needed.would order from them again.”

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Posted 1 year ago

“Runners edging is very limited. Meaning you can easily push the edge stitching apart showing the white cord. It's not going to be long before it will need work to prevent the white cording from continuously showing through the stitching. Other than this, it is what was expected.”

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Posted 1 year ago

“Good quick transaction. Anti slip runner underlay. So far so good.”

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Posted 1 year ago

“Excellent website, quick free delivery, excellent product.”

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Posted 1 year ago

“Like the style and pattern of the rug,but thought it would be heavier. Slides and bunches up on top of carpet.”

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Posted 1 year ago

“Quality good, delivery prompt, thank you.”

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Posted 1 year ago

“Bought this to brighten up our kitchen and give us something warm to walk on by the sink, it is lovely we are very pleased with it.”

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Posted 1 year ago

“Very pleased with the runner and the end of the runner was nicely-edged. And a fast delivery”

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Posted 1 year ago

“Left 2 messages with customer service and never received a call back. Carpet came balance due from customs in the amount of 61.00. Expect to pay MORE than your paid receipt for Custom charges.”

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Posted 1 year ago

“Excellent product (Tartan Runner - 6.3m) and delivered quickly with the one day service. I highly recommend this company.”

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Posted 1 year ago

“Great rug, better than it looks on the website and super quick delivery. Oh and great quality too!!!”

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Posted 1 year ago

“Rug as described, very happy with it.”

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Posted 1 year ago

“My friend has 1 of these and I liked it so thought I would order 1 for myself. I think I need something underneath it as I have it on top of a carpet and it walks. Otherwise the rug good quality”

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Posted 1 year ago

“Great product,arrived very quickly.”

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Posted 1 year ago

“Great carpet that arrived quickly.”

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Posted 1 year ago

“We ordered a runner for outhouse. They told us it would be here at the beginning of January. It arrived this week.We are very pleased with it fitted perfectly.”

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Posted 1 year ago

“everything is fine, I recommend it”

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Posted 1 year ago

“Great service, lovely carpet .”

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Posted 1 year ago

“Great shopping experience. Great value for money. Arrived within delivery window. The rug is really good quality nice and thick and looks great. Would buy again.”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,719 reviews