Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,774 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,774 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely rug at a reasonable price and was delivered earlier than expected”

Helpful Report

Posted 2 years ago

“My only disappointment is the way it is rolled when shipped. If it was rolled and wrapped for shipping the curl would down. I believe that is the way it is on the roll before it is cut and shipped.”

Helpful Report

Posted 2 years ago

“Good service, fast delivery and very helpful with return”

Helpful Report

Posted 2 years ago

“The ordering process was straightforward, and it was easy to select a runner that would replace the truly worn out item on the stairs of our 1900s semi. The advice on the website was accurate and useful. Delivery was rapid!”

Helpful Report

Posted 2 years ago

“our custom sized runner came amazingly fast (4 days) and is exactly what we expected. DHL did rip the plastic protective cover during shipping, so I am glad we knew when it was arriving so it did not get rained on.”

Helpful Report

Posted 2 years ago

“We have a golden retriever that has an uncanny knack of ruining any non-slip underlay on our old, belovèd hall runner that came from Solva Wollen Mills. After many years trying to find solutions (and many gallons of slobber deposited on it) we sought an alternative. We purchased a Sardis Green hall runner. It arrived promptly and looks really nice in our hall. So far, the non-slip backing has lived up to its name. Would definitely use them again.”

Helpful Report

Posted 2 years ago

“Superb quality runner, prompt delivery and first class service. Highly recommend.”

Helpful Report

Posted 2 years ago

“Great service in France”

Helpful Report

Posted 2 years ago

“Can’t fault anything! Easy order process, great quality product & delivered very quickly. Would definitely recommend to others & would use again.”

Helpful Report

Posted 2 years ago

“great value stair runner , good carpet”

Helpful Report

Posted 2 years ago

“ALL GOOD WILL BUY AGAIN”

Helpful Report

Posted 2 years ago

“Good selection of rugs in varying sizes available and was, therefore, able to find just what was needed. Ordering was easy and the delivery was excellent. Very good experience all round - well done runrug!”

Helpful Report

Posted 2 years ago

“I purchased my rug in the US through a site called RunRug USA. The rug got shipped via DHL from England. The rug is of what I would call commercial grade - that is, it is not soft under foot, but quite substantial and should wear well. It has a rubber-like backing, so it will not slip on hard surfaces. The quality of the rug is very good, in my opinion. As some others have stated, it actually looks nicer than the photo on their site. I was wondering how they make the rugs available in basically any length, how the edge treatment is done. The edges are just cut, not trimmed in any way. I don't have any problem with this. It looks fine and I believe it will wear just fine too. The rug of course comes rolled up. When initially laid down the ends are curled up, and are still so after one day and some attempts to flatten it. I assume (or hope) the rug will lay flat over time.”

Helpful Report

Posted 2 years ago

“Prompt delivery and quality as I expected. Great rug for the price.”

Helpful Report

Posted 2 years ago

“very pleased with choice of runner good quality and price excellent delivery.”

Helpful Report

Posted 2 years ago

“Good quality item but very expensive for the length. I had bought the complete runner for £100.00 for my stairs, and the very small rug worked out to over a third of the cost of the stair length.”

Helpful Report

Posted 2 years ago

“great quality runners.”

Helpful Report

Posted 2 years ago

“On time, as described, no fuss. Great.”

Helpful Report

Posted 2 years ago

“Great service from start to finish and a fantastic product.”

Helpful Report

Posted 2 years ago

“No complaints at all.Good quality runners Good quick service.”

Helpful Report

Posted 2 years ago

Runrug is rated 4.8 based on 6,774 reviews