Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,708 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,708 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“Great company that i have used before, easy ordering, great choice, quick delivery, photographs accurate to product. Very pleased with this runner, looks classy, comfy underfoot. Highly recommend.”

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Posted 7 months ago

“Amazing selection and provided a bespoke sized runner which even though I ordered late afternoon arrived the next morning. Great quality product, good price and spot on service. What is there not to like?”

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Posted 7 months ago

“Very beautifull thank you”

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Posted 7 months ago

“Fabulous rug, great quality and colour, delivered very quickly”

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Posted 8 months ago

“Quality rug, as ordered, delivered on time.”

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Posted 8 months ago

“Great quality hall runner speedy delivery delighted with purchase will use this company again and recommend”

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Posted 8 months ago

“Good quality. Excellent service.”

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Posted 8 months ago

“Really pleased with the whole service. Web page simplicity, ordering, selection and quality and value of the Runner we ordered. Delivered within 2 days. Fantastic.”

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Posted 8 months ago

“Runner really nice”

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Posted 8 months ago

“Lovely rugs, bought 2 for either side of my bed.”

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Posted 8 months ago

“Great service, very quick delivery of our stair runner. Looks exactly like the picture on the website.”

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Posted 8 months ago

“Amazing value and fast delivery perfect as pictured”

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Posted 8 months ago

“The product that I ordered is good. As I ordered 5.40m x 80cm , due the long length, it was not cut properly , shape of the cut is very odd. The runner rolls up leaving lumps along the length .”

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Posted 8 months ago

Hi Sreedevi, Thank you for taking the time to leave us a review. I am very sorry to hear you are experiencing some issues with your new rug. Looking at the image you've provided, it appears to be too big for where it has been placed. Is this the case? We'd be more than happy to look to correct this for you. Could you please contact us directly with some additional images and we'll do everything we can to help you. help@runrug.com Thank you.

Posted 8 months ago

“Fantistic price and quaility well worth it and normal delivery very quick.”

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Posted 8 months ago

“Fits perfectly and looks awesome”

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Posted 8 months ago

“lovely and thick pile fits lovely looks classy .thankyou.”

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Posted 8 months ago

“Loved ittt! Thanks!”

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Posted 8 months ago

“No problems”

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Posted 8 months ago

“Excellent service fast delivery”

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Posted 8 months ago

“Very good quality and value for money”

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Posted 8 months ago

Runrug is rated 4.8 based on 6,708 reviews