Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,727 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 27th February 2025

261

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my kitchen rug and it looks great. Just what I wanted. Good quality.”

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Posted 1 year ago

Thank you for your 5 star rating of Runrug. I'm glad that you are pleased with the kitchen rug that you received. It is always great to hear that our customers are satisfied with the quality of the product. Thank you for your positive feedback!

Posted 1 year ago

“Excellent website and delivery.”

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Posted 1 year ago

Thank you Ian for the 5-star rating of Runrug! We are delighted to hear that you are pleased with the excellent website and delivery.

Posted 1 year ago

Thank you, Ian, for your 5-star rating of Runrug! We appreciate your feedback and are glad that you enjoyed our excellent website and delivery.

Posted 1 year ago

“Looks good”

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Posted 1 year ago

Thanks, Terry, for your 4-star rating of Runrug! I'm glad that it looks good to you.

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Thank you so much for your 5 star rating of Runrug! We are delighted to know that you received excellent service from us. We appreciate you taking the time to leave such an amazing review.

Posted 1 year ago

“Good website Prompt delivery Excellent product”

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Posted 1 year ago

Thank you for your 5 star rating, Janice! We're so happy to hear that you've had a great experience with Runrug - from a good website to prompt delivery and an excellent product. We appreciate your loyalty and look forward to seeing you again soon!

Posted 1 year ago

“Fast and relatable”

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Posted 1 year ago

Thank you for the great 5 star review! We are so glad that you found our Runrug services to be fast and relatable.

Posted 1 year ago

“it is a great colour for our kitchen- not attracting attention but having a presence the weave of the synthetic fibre looks pretty close to something natural the item came quickly and is a great price given the item four stars only because time will tell as to how it wears.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Runrug. We're so glad to hear that you're enjoying the product, particularly its colour which is perfect for blending into the kitchen without drawing too much attention. We're so pleased you received your item quickly and at a great price. We truly hope that it will last you for many years to come!

Posted 1 year ago

“Price was good delivery was quick good quality exactly like the picture”

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Posted 1 year ago

Thank you so much for the 5-star rating of RunRug, Beverley! We are delighted to hear that you found our prices to be good and that delivery was quick! We really appreciate your kind feedback.

Posted 1 year ago

“Lovely rug good quality and excellent service”

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Posted 1 year ago

Thank you so much, Angela, for your 5-star rating of Runrug! We really appreciate your kind words. We are so pleased that you enjoyed both the quality of the Lovely Rug and the excellent service you received. We hope to see you again soon!

Posted 1 year ago

“Excellent range of products, colours and sizes. Speedy dispatch and delivery was well ahead of estimated date of delivery. Many thanks.”

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Posted 1 year ago

Many thanks for your 5-star rating, Allan! We really appreciate your kind words and support. We're so glad you were happy with the excellent range of products, colours, and sizes and that the dispatch and delivery was speedy and ahead of the estimated delivery date. Thank you again for your great review!

Posted 1 year ago

“Very good quick service, can't fault them”

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Posted 1 year ago

Thank you so much for your positive feedback and for giving us a 5-star rating! We are delighted that you found our service to be very good and quick! We are thankful for your support and we look forward to working with you again!

Posted 1 year ago

“excellent product and would recommend to anyone”

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Posted 1 year ago

Thank you, Millie, for giving Runrug a 5-star rating! We're thrilled that you found Runrug to be excellent and would recommend us. We appreciate your continued support and feedback!

Posted 1 year ago

“I ordered a 21' runner. Took almost 2 months to receive it. I received a 16' runner! I paid almost 300.00$ for this not including the shipping and tax”

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Posted 1 year ago

Hi Tami, We are very disappointed to have heard this. Please contact us directly as soon as possible so we can make sure this is sorted for you. We deeply apologize for such inconvenience.

Posted 1 year ago

“I ordered a Runner which unfortunately, I had to return as it would not grip my carpet. I would love to have kept it as it was a lovely quality and just the colour I was looking for. Runrug refunded me quickly.”

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Posted 1 year ago

Thank you for taking the time to provide a 5-star rating for Runrug! We are sorry to hear that you had to return the runner as it did not grip your carpet. We value customer satisfaction, that is why we are glad we were able to promptly refund you. Thank you for your support.

Posted 1 year ago

“We are really pleased with the quality and appearance of our hall runner and speedy delivery. There was a very good choice of colours and sizes. Thank you very much 😃”

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Posted 1 year ago

Awesome! Thank you so much, Lesley, for taking the time to leave a 5-star rating of Runrug. We are thrilled that you are happy with our hall runner, its quality and appearance, and the speedy delivery. We are glad that you were able to find the selection of colors and sizes that you were looking for. Thank you again!

Posted 1 year ago

“Beautiful, quality field, nice and thick”

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Posted 1 year ago

Thank you for your great 5-star rating, Susan! We are glad you are happy. Your kind words mean so much to us!

Posted 1 year ago

“The underlay pack went down perfectly and made fitting our runner easy, with a great outcome.”

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Posted 1 year ago

Thank you for your 5-star rating! We're thrilled to hear that the underlay pack went down perfectly for you and made fitting your runner easy. We're glad that we were able to provide you with a successful experience.

Posted 1 year ago

“Disappointed that you do not make wider rug runners”

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Posted 1 year ago

“Very reasonably priced good quality rugs. Delivery time was excellent. Can’t find fault with anything.”

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Posted 1 year ago

Thank you, Jean, for your 5-star rating of Runrug! We are delighted that you have had a positive experience with us. We take great pride in providing our customers with very reasonably priced good quality rugs, with excellent delivery times. We really appreciate you taking the time to leave us such an amazing review!

Posted 1 year ago

“Will definitely buy from Runrug again. Great product and easy to order”

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Posted 1 year ago

Thank you very much for the 5-star rating, Gwen! We are so pleased you were happy with Runrug. We appreciate your kind words, and it's great to know you will be buying from Runrug again in the future. Thank you for taking the time to leave a review for us.

Posted 1 year ago

Runrug is rated 4.8 based on 6,727 reviews