Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.76

4.8 Rating 6,716 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,716 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 23rd February 2025

260

Anonymous

Anonymous // 01/01/2019

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“The rug is even better than we expected - a deeper pile - looks great, we are very pleased with it.”

Runrug 5 star review on 5th February 2024

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Posted 1 year ago

“I am so happy with the runner which I have bought. It is what I expected. Very good service and quick delivery.”

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Posted 1 year ago

“Love the African print .soft toutch .”

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Posted 1 year ago

“I needed a gripper for my flatweave hallway runner.I'm temporarily having to use a wheelchair,and it was ruffling up my rug terribly.Rubrug made choosing the right size,and ordering,and getting next day delvery,easy.At first I thought it expensive,and when I got it was surprised how light it is.But,it was easy to use,and is working perfectly,so well worth the money.”

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Posted 1 year ago

“Excellent service and communication regarding a length alteration. Quality item as described”

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Posted 1 year ago

“Suer cute rugs fast shipping”

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Posted 1 year ago

“Happy with rug and the delivery service.”

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Posted 1 year ago

“A good company to do business with. The customer service team are excellent.”

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Posted 1 year ago

“Excellent quality rug, fast delivery, will definitely buy again.”

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Posted 1 year ago

“My runner arrived on the specified date.”

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Posted 1 year ago

“Excellent customer service 🤗 Great prices.”

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Posted 1 year ago

“Rug looks great very pleased.”

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Posted 1 year ago

“So easy to order. Particularly liked how you can get the exact measurements for your rug. Delivery was so quick.”

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Posted 1 year ago

“The rug looks good, but is clearly cut off from a longer roll... the ends are not bound. I hope this doesn't cause problems in the long term. I may bind it with tape. Delivered in good time. Thank you.”

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Posted 1 year ago

“Love the colours on our hallway runners. Not quite the quality thickness I’d imagined so maybe a little on the expensive side, but they look great so will keep.”

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Posted 1 year ago

“Rug arrived on time it looks fabulous in my hall way will shop again from runrugs thankyou”

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Posted 1 year ago

“excelent product, disappointing that the couriers were a day late.”

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Posted 1 year ago

“The company seem to be good and the pricing of their product excellent. However, I wondered if the rug we recieved had gone through their quality control as the colours on the rug were spoiled by bands of darker wool arbitrarily woven through which were not on the advertised image”

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Posted 1 year ago

“We are very happy with the way the rug turned out. Delivery was just a week or two after ordering. And we were able to install it ourselves! The only problem is a slight odor which I hope will not last long.”

Runrug 5 star review on 29th January 2024

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Posted 1 year ago

“Exactly as ordered. Easy quick service.”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,716 reviews