Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,755 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,755 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

262

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the runner which arrived quickly and was very straight forward to do it online”

Helpful Report

Posted 2 years ago

Hi Christopher, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Good value and speedy delivery”

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Posted 2 years ago

Hi Raffaella, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Do as they say 👍🏻”

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Posted 2 years ago

Hi Pantelakis, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“Good quality, fast delivery.”

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Posted 2 years ago

Hi Dawood, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent quality runner. Excellent service.”

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Posted 2 years ago

Hi Leslie, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“First time of using Runrug and since I have placed 2 orders. Quick delivery, quality products, great prices there is nothing to not like! Would recommend and have done so to others and being a tradesman it is a company I will recommend to my customers in the future”

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Posted 2 years ago

Hi Lee, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Run rug was the only company I could find that were able to fulfil our need for a very long but slim runner.. found exactly what I was looking for.. Delivery was super fast! I’m extremely happy with my runner!”

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Posted 2 years ago

Hi Janet, Thank you for your positive review and we're happy to see you're happy with your order! We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“Easy to order, quick delivery and good service”

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Posted 2 years ago

Hi Stephanie, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“We were advised by Rugrunner that its anti-slip underlay works best on wooden floors but, so far, it is keeping our 3m runner more or less in place on the landing carpet”

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Posted 2 years ago

Hi Christopher, Thank you for your positive review and we're happy to see you're happy with your order. We hope to see you again soon! Thanks again, Runrug

Posted 2 years ago

“First time purchase. Easy to order, arrived quickly, good quality and as it appeared on the website. Happy with Purchase.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 2 years ago

“Have been looking for a runner for my hallway for some time, and stumbled across this company. The runner I purchased is exactly the same as the runner I have on my stairs, which I bought 15 years ago, so I was delighted. Delivery was estimated at a month (I was happy to wait), but it actually arrived much sooner. Looks lovely in my hallway. Over the moon with it.”

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Posted 2 years ago

Hi Jasmine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Lovely hall runner. Looks fab”

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Posted 2 years ago

Hi Jacqueline, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. The Zebra runner looks fantastic in your hall!! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Our rug arrived very promptly and well packaged. We are very pleased with the rug. It is very good quality, dense, soft pile and very vibrant colours just like the picture on the web site. Overall couldn't be happier.”

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Posted 2 years ago

Hi Thomas, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“All good this end, keep up the good standard.”

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Posted 2 years ago

Hi David, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“I was very pleased with the service and making my rugs to a size I needed, they look great and very happy with quality and price.”

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Posted 2 years ago

Hi Linda, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Easy website. Great facility to put own photo in to see the mat effect. Quick delivery.”

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Posted 2 years ago

Hi Christine, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience shopping with us - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug

Posted 2 years ago

“Fabulously easy to use and great product with fast delivery. My only disappointment was the colour was much darker in reality than on the screen, but I've got used to it now.”

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Posted 2 years ago

Hi Carol, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We try our best to ensure the images on our website are as accurate as possible, however, sometimes due to lighting or screen resolution, there may be slight differences. However, we're always happy to resolve. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Delivered on time. Exceptional value.”

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Posted 2 years ago

“Excellent service, I ordered a runner in order to prevent " scooby doo" feet at the top of stairs for our new pooch. Works very well, nice colours and excellent price.”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you (and you're new pooch!) are happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“The customer service I received from runrug has been top class. Despite some difficult questions, they have been professional, frindleya helpful throughout my dealings with them. I would highly recommend them without hesitation. This is how all business should be done. Thank you”

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Posted 2 years ago

Hi Brian, Thank you for taking the time to review our service! We're delighted to see you've had a positive experience with our Customer Support Team - we work hard to bring a high level of customer satisfaction and appreciate the comments! Thanks again and we hope to see you again soon! Runrug.com

Posted 2 years ago

Runrug is rated 4.8 based on 6,755 reviews