Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,727 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,727 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug 5 star review on 27th February 2025

261

Anonymous

Anonymous // 01/01/2019

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“Good quality. Delivered quickly. I am very pleased with the item.”

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Posted 1 year ago

“Not fitted our stair carpet yet, decorating first. Really pleased with it though, lovely carpet and lovely finish, thankyou.”

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Posted 1 year ago

“Great quality and selection. Lots of carpet to choose from. Very happy with purchase.”

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Posted 1 year ago

“Fast delivery, good value and quality. I love the runner. However, the runner is laid on the hall carpet and I'm not impressed with the anti-slip matting. The runner moves as soon as it is walked on.”

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Posted 1 year ago

“Without exception, this is the best service I have received in a very long time. Quality goods and quality service.”

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Posted 1 year ago

“Great quick service and good quality too”

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Posted 1 year ago

“I was pleasantly surprised with the service and quality of the product I ordered. Having never purchased from Runrug before I was a little hesitant and not sure what expect. I purchased a carpet runner for my stairs. I love it. Great quality. Will come back for sure.”

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Posted 1 year ago

“Very fast delivery (3 or 4 days). Fantastic to choose a runner of exactly the length I needed, in a colour that suited.”

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Posted 1 year ago

“Ordered runner carpet online, this is something I never do because I like to see what I’m buying but I liked the look of the runner so I bought it. It arrived within 2/3 days of ordering, underlay and gripper rods included . Whilst it’s not been fitted yet, the actual runner looks nice and all for under£200, I couldn’t believe the price”

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Posted 1 year ago

“The runner looks amazing and is of good quantity. It makes my hallway stylish (if I may say so) but most importantly, it prevents my dog from slipping on a laminate floor and injuring himself.”

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Posted 1 year ago

“Well made and quickly delivered.”

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Posted 1 year ago

“Very good product and good quality. We recommend to buy it”

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Posted 1 year ago

“Been looking for a runner for a while now for my tourer not many companies go up to 300cm length found runrug by fluke via Google paid just a little over £70 but well worth it feels lovely under the feet have suggested runrug to many friends 😁”

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Posted 1 year ago

“Excellent choice of carpet runners and very good value. Very pleased with the runner we have put down. Very good service too.”

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Posted 1 year ago

“Easy order process together with prompt delivery. Happy with runner, good price and quality. Multiple widths and lengths a huge advantage.”

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Posted 1 year ago

“Great service and product”

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Posted 1 year ago

“looks good, but quality not great”

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Posted 1 year ago

“I am so happy with my rug. Very nice quality, quick delivery, good service. Thank you, runrug team:)”

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Posted 1 year ago

“Trying to reach customer service for 4 days and still no response”

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Posted 1 year ago

“Great quality, fit perfectly... BTW, very timely shipping and delivery!”

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Posted 1 year ago

Runrug is rated 4.8 based on 6,727 reviews