Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

“I purchased a runner for the kitchen. It arrived within a couple of days It looks good and is very sturdy and is non slip. I'm very pleased with my purchase and also with the speedy delivery. I would definitely recommend this supplier.”

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Posted 2 years ago

Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Delivered on time with care. First class service”

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Posted 2 years ago

Thanks for the review! Your positive comments are appreciated and we're happy to see you're happy with your product(s). Thanks again! Runrug

Posted 2 years ago

“Ordered a stair runner - it’s lovely but not fitted yet. Service was excellent and goods arrived very promptly- thank you”

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Posted 2 years ago

Hi Olive, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great quality and useful to be able to buy the required length. Fast and efficient delivery. I would definitely recommend this company.”

Runrug 5 star review on 22nd November 2022

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Posted 2 years ago

Hi Susan, Thank you for taking the time to review our company! Your runner looks fantastic! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very speedy delivery. Rug straight into use and looks nice in front of our open fire.”

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Posted 2 years ago

H Loretta, Thank you for taking the time to review our company! Your rug looks fantastic in your home! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Very helpful and super quality”

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Posted 2 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Its the first time using run rug strugged to order the mat i wanted tried day after and order went straight in when rug arrived a close neighbour took it in i unrolled the mat And found that the ends where stuck up a week later we still have weights on the rug as it will not stay flat also there is like a film on mat surface bit i think its light and shade on the nap of the rug pile to be honest i have got got used to the design yet”

Helpful Report

Posted 2 years ago

Hi Adrian, Thank you for your review. We're sorry to hear you are not completely satisfied with your purchase from us. Due to the runners needing to be rolled for transportation, it can take a little time for the ends to settle. We suggest rolling the runner in the opposite direction and storing somewhere warm for 24-48 hours to speed up the process. If you have any further issues with the runner, please don't hesitate to get in touch via help@runrug.com where we will be glad to assist. Thanks again, Runrug

Posted 2 years ago

“Order dispatched quite quickly and am pleased with the runner rug”

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Posted 2 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Good value at the discounted price.”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“This is the second runner I've bought from Runrug and it is the same excellent quality. Hard wearing nonslip for our busy kitchen. Price is very reasonable. 😊”

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Posted 2 years ago

Hi Elizabeth, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Second rug we’ve bought from this company. Perfect for what we wanted, great price and quick delivery. Would highly recommend.”

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Posted 2 years ago

Hi Jody, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent. Thank you”

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Posted 2 years ago

Hi John, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Excellent rugs,very pleased with the quality and service.”

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Posted 2 years ago

Hi Christine, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Found what we wanted. Delivered quickly.”

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Posted 2 years ago

Hi David Thank you for taking the time to review our company! We're delighted to see you're happy with your order! We look forward to seeing you again soon! Rurnug

Posted 2 years ago

“Haven’t received the rug yet and no idea when it’s going to arrive. Should have had it a week ago but due to poor delivery service from DHL I’m still waiting. DHL can’t even take simple instructions or contact you to give a delivery date or time slot. So disappointed”

Helpful Report

Posted 2 years ago

Hi, Many thanks for your review. Once again, we're so sorry for the delay experienced with the courier on this occasion. We ship our parcels in good faith and it's disappointing when the service lets us down. We hope that you love your product now that it has been delivered. Thanks again, Runrug

Posted 2 years ago

“Thank you for your fast service. The rugs look lovely in the hallway and freshen it up beautifully”

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Posted 2 years ago

Hi, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Great rug, quick delivery!”

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Posted 2 years ago

Hi Chris, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Super quick delivery and very happy with the quality of the stair runner purchased. Would definitely recommend and purchase again from this company.”

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Posted 2 years ago

Hi Andrew, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

“Love my zebra runner for my hall great quality plus good service & delivery”

Runrug 5 star review on 19th November 2022

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Posted 2 years ago

Hi Allison Thank you for taking the time to review our company! Your runner looks fantastic! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices. We look forward to seeing you again soon! Runrug

Posted 2 years ago

“It was easy to find the rug I wanted, it was delivered quickly, and I am very pleased with it.”

Helpful Report

Posted 2 years ago

Hi Janice, Thank you for taking the time to review our company! We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices! We look forward to seeing you again soon! Runrug

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Runrug Reviews