Runrug Reviews

Name: Runrug
Address: 84a Freeman Street, Grimsby, North Lincolnshire
Rating: 4.75

4.8 Rating 6,764 Reviews

94 %

of reviewers recommend Runrug

4.8

Based on 6,764 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

263

Anonymous

Anonymous // 01/01/2019

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“First rate service, prompt delivery and the rug is excellent quality and looks great.”

Helpful Report

Posted 2 years ago

“I have a long hall and couldn't find a runner long enough until now. It's not only looks lovely its the perfect length and colour. Would recommend”

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Posted 2 years ago

“Lovely rug. Just as in picture on website. Arrived on time. Very happy with purchase. Nice easy transaction with no issues. Would by again from this company.”

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Posted 2 years ago

“I have been looking for a stair runner and came across this site on Google. The runner I fell.in love with was the Kashmir in red. The amount I need was going to cost in the region of £600. Which is a substantial amount. Before I commited I ordered a sample which came quicker than expected. When it arrived I was over the moon, it is stunning and great quality. I can't wait to order the full amount and have it fitted. It's gonna look great.”

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Posted 2 years ago

“Delivery quick and hassle free. Photo doesn't do runner justice, much nicer. Good quality and great price. Would have no hesitation in ordering from this company again.”

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Posted 2 years ago

“Item was amazing Worth the money and better quality and look than the picture shown. Site picture did not do it justice”

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Posted 2 years ago

“Excellent company to do business with and a good product thanks”

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Posted 2 years ago

“I really struggled to find a long enough runner for an awkward room in my house - run rug was the only supplier I found who did. I ordered a 510cm runner for next day delivery. It arrived on time and I was really impressed with the quality at such a good price. Big stars from me.”

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Posted 2 years ago

“Our only slight gripe is that the colour wasn’t quite as beige as we expected,more like mustard.But delivery was good and carpet is fine.”

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Posted 2 years ago

“As far as the product...I don't know. I haven't received it. As for the delivery carrier, DHL they are the WORST. 3 failed delivery dates, an impossible-to-use customer service automated system, no callbacks when promised, and on the unlikely event you actually get a human being, evasion, deflection and failed promises. Please provide your customers with an alternative to DHL and please register your dissatisfaction with them. They certainly pay no attention to the recipient.”

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Posted 2 years ago

“Nice rug. Fills the gap.”

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Posted 2 years ago

“easy to use Web site ,start to finish, the stair runner was exactly as advertised can't wait to see it down now, just got to decorate now......”

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Posted 2 years ago

“I ordered my runner and was very pleased with the fast delivery as well as the runner.”

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Posted 2 years ago

“Absolutely brilliant email and phone service. The carpet is perfect.”

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Posted 2 years ago

“Excellent experience from the easy to navigate website to the speedy delivery. Thank you”

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Posted 2 years ago

“Good company. So many good quality rugs, runners to choose from. Customer service are very helpful. Fast delivery.”

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Posted 2 years ago

“V good service and good value for money. Certainly would use again. Customer service on phone was very good”

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Posted 2 years ago

“Received hallrunner last week ..absolutely delighted with it just what we wanted.”

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Posted 2 years ago

“The website very easy to use with plenty of choice. The rug was as described. Prompt delivery.”

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Posted 2 years ago

“Super-fast delivery and super quality runner-rug. The gel type backing keeps the rug fully in place at all times even with the dog playing around on it constantly. Brilliant product and supplier. Thank you ?”

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Posted 2 years ago

Runrug is rated 4.8 based on 6,764 reviews